U.S. Gold Bureau Review

by Grant HEnson

*The owners of this website may be paid to recommend some precious metals companies. The content on this website, including any positive reviews of these companies and other reviews, may not be neutral or independent.

Precious metals serve as physical assets that contribute to balancing your portfolio. It is  typically recommended to allocate around 10-13% of your total investments to these metals. 

You can also adopt a more conservative method and physically own the gold and silver yourself. There’s also a third option for a more retirement-focused strategy; opting for a precious metals IRA — a popular choice despite market volatility throughout the years.

Regardless of your investing preference, you may think, "Who should I invest with?" When unsure, it is common to consider well-known precious metals dealers like the U.S. Gold Bureau.  But is the firm worth investing in just because it's popular? Does it cater to your specific investing needs? 

To discover the full spectrum of offerings from the United States Gold Bureau, I wrote the following review based on my personal experience with the company and my overall expertise in the precious metal industry. 

U.S. Gold Bureau: A Brief Overview

While established in 2003, the U.S. Gold Bureau has grown significantly since its ownership changed in 2008. Ever since, the firm has achieved unprecedented success in the precious metals market. 

The key driver behind this achievement lies in the selection of Lone Star Tangible Assets — USGB’s parent company — by the State of Texas to establish and manage the Texas Bullion Depository. 

Notably, this is the country's only state-run precious metals storage facility, which adds to the company's and the storage facility's dependability. 

Furthermore, USGB is also a recognized Precious Metals Dealer by the State of Texas, the Office of Consumer Credit Commissioner, and the Department of Public Safety. 

The Best Gold IRA Companies in 2024

Before I get started with this review, I want to inform you that I have reviewed dozens of precious metal IRA companies over two decades, and I have curated a list of the top 6 gold IRA companies in 2024. I highly recommend reading this article before proceeding with an IRA transfer.

The #1 Best Gold IRA is Augusta Precious Metals, with its A+ rating from Better Business Bureau, hundreds of 5-star reviews, and lifetime account support. Read my review on Augusta Precious Metals, or visit the official Augusta website to learn more. 

What Makes the U.S. Gold Bureau Standout?

From my own investment experience and thorough research on the U.S. Gold Bureau — here are some of the company's standout features:

Product Categories 

Unlike most other investment partners, USBG offers a wide range of product selection, including an extensive selection of gold, platinum, silver, palladium, and rare bullion coins listed on USGB's website. The best part about going through all these investment options were the updated prices of all assets listed with each product. 

I found this feature quite helpful because it made it easy to find assets that fit my investment budget seamlessly.


Currently, the company offers a wide variety of gold coins and bars, including the following: 

Gold Coins

  • American Eagles, American Buffalos, International Coins, High Reliefs, Commemoratives, First Spouses

Gold Bars

  • 1 oz
  • 1 gram
  • 2.5 gram
  • 5 gram
  • 10 gram
  • 20 gram
  • 50 gram
  • 100 gram
  • 10 oz
  • Kilo Bars

International Gold Coins

  • Austrian Mint, Royal Mint, Royal Canadian Mint, Perth Mint, South African Mint, Common European Gold, Gold Perth Mint Lunar Series, New Zealand Mint, CIT Coins

Pre-1933 Vintage Coins

  • Saint-Gaudens
  • Liberty Heads
  • Indian Heads


Like gold, the firm sells silver coins from the U.S. Mint and international mints such as the Royal Canadian Mint, Royal Mint, Perth Mint, and Austrian Mint. At the time of writing, their silver collection includes the following:

Silver Coins

  • American Eagles, Buffalos, America The Beautiful, St. Helena, Pre-65 Coins (Morgan, Peace), 90% Coin Bags

Silver Rounds

  • 1 oz
  • 1/2 oz
  • 1/4 oz
  • 1/10 oz

Silver Bars

  • Gram Bars, 1 oz, 5 oz, 10 oz
  • Kilo Bars (100 oz, 1000 oz)

International Silver Coins

  • Perth Mint
  • Royal Canadian Mint
  • Austrian Mint, The Royal Mint
  • South African Mint
  • Perth Mint Lunar Series
  • New Zealand Mint
  • CIT Coins


U.S. Gold Bureau also allows its investors to invest in a variety of platinum products, including: 

Platinum Coins

  • American Eagle
  • International

Platinum Bars

  • 1 oz Bars
  • 1 gram Bars
  • 10 oz Bars


Compared to other precious metals, USGB's palladium collection is quite limited. At the time of writing, the U.S. Gold Bureau has listed the following palladium products on its website:

  • 1oz Heraeus Palladium Bar
  • 1 oz Palladium Bar (Hallmark Varies)
  • 1 oz Palladium PAMP Bar
  • 2023 $25 Palladium
  • 2022 Palladium American Eagle Reverse Proof 70 Coin
  • 2021 Palladium American Eagle Proof 70 Coin
  • 2020 Palladium American Eagle MS70 Coin
  • 2019 Palladium American Eagle Reverse Proof 70 Coin
  • 2018 Palladium American Eagle Proof 70 Coin
  • 2017 Palladium American Eagle MS70 coin
  • Palladium American Eagle Date Run (2017-2023)

Besides the products mentioned above, the U.S. Gold Bureau also allows you to invest in a wide range of rare coins, on-sale products, gift items, coin storage boxes, and safes. Moreover, you can also invest in other products like metal verifiers, gold backs, testing apparatus kits, etc.

IRA Investment

Besides the wide range of precious metals and other investment products, USGB also allows you to open a precious metals IRA account. Of course, the focus on their website around retirement investment tips and guidance may make you think otherwise. 

However, communicating with their sales representative allowed me to understand their IRA investment service in depth. You can choose to transfer from a simple IRA to a precious metals IRA or open a new account, with a minimum investment of $35,000 for the latter.

In terms of storage services for precious metals IRA investments, USGB offers 10 of the best storage depositories in the United States. Most of these storage depositories are in Delaware, Texas, California, Utah, and Nevada. 

With the different location options, you can simply select a depository close to your residence, making it more convenient to visit and check your assets physically. 

Sell To U.S. Gold Bureau

Planning to liquidate your precious metals? U.S. Gold Bureau also buys your assets for you at their spot price. You must open a selling account on their website and follow the guidelines below to sell your precious metals to them. 

Select the Precious Metals

After logging into your seller's account, you can choose to sell items to the company from the listed products with the 'Sell to Us' option. USGB's Payouts Catalog allows you to find products through simple filters and check their spot price for an easier search. 

As per their website, you can sell your chosen assets at the spot price they are listed on. However, if the precious metals you wish to sell are not listed, you can still sell them by contacting the team to get a price for that specific product. 

Pack and Ship

After you have chosen the products you want to sell, the firm will verify your identification and instruct you on how to pack your item for delivery. Following that, your assets’ spot price will be secured, and a customized packing slip will be generated for your convenience.

You can then download, print, and apply it to the package before shipping it to the U.S. Gold Bureau's postal address. To sell the assets for the locked price, you must send them via FedEx within 48 hours of obtaining the packaging slip.

Get Paid

Once the company receives your precious metals, which takes around three business days on average, their team will immediately release your funds. This payment generally takes five business days to process, varying on the payment receiving option you select from the following:

  • Electronic deposit
  • Mailed paper check
  • Store Credit

Note: The transaction limit for selling precious metals to the U.S. Gold Bureau is $1,000 to $75,000. If the value of the assets you are liquidating is higher, you can contact the company's team for a quote.

How Do You Invest in Precious Metals IRA with U.S. Gold Bureau?

From my experience, investing in an IRA with the U.S. Gold Bureau is quite simple. All you have to do is:

  • Register on the website with basic details, including first name, last name, email, password, and phone number (US-based).
  • Now, choose the type of account you want to open, i.e., simple precious metals account, precious metals IRA account, selling account, etc.
  • Once you have chosen to open an IRA account, it's time to fund it. You can contact a U.S. Gold Bureau's IRA professional to assist you in processing a rollover from an existing IRA. Otherwise, you can also choose to fund the account with cash.
  • With added funds, you can seek assistance from the company's professional or invest in your preferred IRA-approved assets USGB offers.
  • Once you have invested in your preferred assets, it's time to ensure they are stored in a secure IRS-approved depository. To pick one of USGB's supported depositories and proceed with the storage process, contact USGB's IRA specialist.

And that's it! Once you have chosen a specific depository, the company will move your assets there, allowing you to track them through your USGB account or by physically visiting the depository.

U.S. Gold Bureau Fee

Regarding precious metals pricing, the U.S. Gold Bureau lists all its assets at the spot price you can purchase them at. 

Unfortunately, I noticed a significant gap in transparency on their website, particularly concerning additional pricing details.The only price that I could find on their website was the $25 shipping and insurance fee for selling assets to them. This price is deducted from the seller's payment.  

I contacted one of their sales representatives to learn more about the company's IRA investment service. Through our conversation, I found that the U.S. Gold Bureau also charges a: 

  • One-Time Account Setup Fee: $250
  • Yearly Account Maintenance Fee: $150

It is worth noting that the company also charges a storage fee based on your preferred storage depository for holding your assets.

U.S. Gold Bureau Rating on Consumer Review Sites

Consumer Protection Agency


Number of Reviews

Complaints in Past 12 Months

Better Business Bureau (BBB)







129 reviews that are below 4-star

Consumer Affairs



7 reviews that are below 4-star

Pros and Cons


  • The website features real-time precious metals spot prices and a free investment guide.
  • Live chat support is also available
  • The website lists a wide range of precious metals investment options
  • The educational resources cater to both beginner and expert investors' queries.
  • Free delivery on all orders, with a minimum order limit of $99
  • IRA and 401K investment assistance is available through guides and professional consultation


  • The company isn't transparent about its IRA investment service and management details.
  • USGB doesn't offer investment options outside the U.S.

Final Verdict

From its wide product category to easy-selling solutions and a responsive customer support team, USGB stands out in more ways than one. But with these positive aspects, it's also important to consider the downsides. 

The absence of certain information like additional fees and management details is a notable factor that shouldn't be overlooked. Not to mention the alarming customer reviews on sites like BBB and TrustPilot about their sales team's pushy selling approach. 

In a nutshell, I suggest you consider both the positive and negative aspects of the U.S. Gold Bureau before deciding. This way, you can better determine whether the company caters to your specific investment needs and make more informed investment decisions. If you are looking for a better choice, take a look at the best gold IRA companies. My #1 choice is Goldco, which you can read about here.


Is U.S. Gold Bureau Legit?

Yes, the United States Gold Bureau is a legitimate company, established in 2003.  It is a recognized Precious Metals Dealer by the State of Texas, the Office of Consumer Credit Commissioner, and the Department of Public Safety. 

What Payment Options Does U.S. Gold Bureau Support?

The company allows you to pay via check-by-phone (ACH or Electronic Check) or major credit card. You can also choose to pay for your purchase through wire transfers (only over the phone).

Related Articles