Verified User Reviews
Everyone, I mean every person I have been in contact was incredibly responsive, knowledgeable, understanding, and patient with me. This was the BEST experience I have ever had as I rolled my IRA over to precious metals. Thank you for making this process easy for me. I have more peace of mind over my decision. I spoke with three different people and each person was attentive to my concerns. Wow!
Goldco rep Darwin was excellent. He explained the process, gave me choices and made the experience easy. Very happy with my choice at Goldco
The Goldco representative have been very helpful in the IRA backed by metals process . Very patient with all the questions. Highly recommend to move part of your IRA out of the stock market.
All went easy once we got cooperation from my stock investment company. And they explained the difference in types of metals.
I appreciate their patience working through all the road blocks.
Thanks again.
David was very informative and professional. We had talked to several companies about purchasing gold, they would make degradative statements about other gold companies. We like to meet our financial advisors face to face, but David made us feel very confident about the decisions over the phone.
I enjoyed my experience with Goldco. My representative was very helpful. It was very quick and easy.
Matt and David Brein. Excellent experience with all involved. Tried to reply promptly about positive experience within the 24 hour notice for free safe. Would like the free safe.
I spoke with John at GoldCo and found him to be knowledgeable, professional and friendly. I appreciated the full description of how my rollover of a 401k to a Gold IRA would work. Ruby from GoldCo called me at our appointment time and joined me on a call to have the 401k with Fidelity rolled into the Gold IRA. She also did an excellent job and was super personable. I’m confident that my experience with GoldCo will continue to be great!
David McFarland has helped us with two purchases so far, and he was excellent! He tried to make sure we understood when we had question, he didn't mind explaining again. He was polite, utmost professional, and after 2 dealings with GOLDCO, they have earned our trust. We will definitely give GOLDCO our business again next time!
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Expert Review
When it comes to investing in gold, Goldco consistently ranks at the top of my list - and with good reason. But what exactly makes them stand out in a crowded field of precious metals providers?
In this article, I’ll walk you through what sets Goldco apart from the rest, drawing on my own experience and decades of involvement in the precious metals industry. I’ve seen firsthand what works—and what doesn’t—when it comes to choosing the right partner for a gold IRA or direct metals purchase.
Investing in gold is a significant step. It’s not just about buying a product—it’s about forming a relationship with a company that understands your financial goals and supports you every step of the way. Goldco has proven to be that kind of partner time and time again.
If you’re considering entering the world of gold investing, this guide will help you understand why Goldco may be the right fit—and what you should look for in a trusted investment provider.
What Do Others Say About Goldco?
If you’re like most people I’ve worked with, you know that a slick website and a long list of services aren’t enough to earn your trust. And you’d be right—when it comes to something as important as your retirement, what real people say matters most.
Goldco has built a strong reputation, not just through marketing, but through real endorsements from people who’ve done their homework. Well-known figures like Sean Hannity and Chuck Norris have both publicly backed Goldco—because, like me, they’ve personally invested with the company and found the experience worth sharing with others.
Their endorsements aren’t just celebrity soundbites—they’re rooted in personal experience. And when trusted voices recommend Goldco to their own friends and family, that speaks volumes about the kind of company it is.
If you’re looking for a gold IRA provider with both credibility and a proven track record, this kind of third-party trust is exactly what you want to see.
Goldco Ratings
While endorsements from public figures like Sean Hannity and Chuck Norris certainly carry weight, I always advise looking beyond celebrity names. What really tells you how a precious metals company performs is how everyday investors—people just like you and me—feel about their experience.
That’s exactly why I spent time digging into real customer feedback on Goldco. Across the board, they’ve earned strong, consistent ratings, and in my view, they deserve the positive reputation they’ve built.
Like any company, Goldco isn’t without a few complaints. Some customers noted things like unsolicited calls or minor confusion around promotional offers, such as the free silver deal. But what stood out to me was how Goldco handled those concerns—quickly, professionally, and often going above and beyond to make things right. In one instance I reviewed, they even offered to buy back coins at a fair price to resolve a valuation concern. That level of accountability is rare.
From years of experience in the precious metals space, I can tell you: companies that own their mistakes and resolve them well are worth their weight in gold. Goldco does exactly that.
If you're the kind of investor who values both service and integrity—as you should—then their customer ratings are a strong indicator that you're in good hands. Take a look at the table below for a snapshot of their online reputation across major review platforms.
Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
---|---|---|---|
Better Business Bureau (BBB) | A+ | 1,110 | 19 complaints closed |
Business Consumer Alliance | AAA | 1 | None |
TrustPilot | 4.8/5 | 1,544 | 25 (1-star reviews) |
Consumer Affairs | 4.8/5 | 1,687 | 12 (1-star reviews) |
What Sets Goldco Apart—and Why I Recommend Them
If you're exploring gold IRAs, I want to give you a clear, experience-based look at why Goldco stands out in an industry full of options.
Founded in 2011 and based in Los Angeles, Goldco has steadily built a reputation as one of the most reliable and client-focused providers in the precious metals space. Over the years, they’ve refined a suite of services that genuinely adds value for investors—whether you’re just getting started or looking to diversify an established portfolio.
Here’s what makes them a standout in my book:
Professional Guidance You Can Count On
One of Goldco's greatest strengths is the quality of its people. Their team has helped thousands of clients navigate precious metals investing, and they do so with clarity, patience, and deep knowledge.
In my own experience, I found their customer service to be both personal and professional. When I spoke with their advisors, they didn’t rush me or push products. Instead, they walked me through my options, explained how each one could fit into my broader retirement plan, and made sure I was confident before moving forward. That kind of thoughtful, pressure-free guidance is rare—and it’s a big reason I recommend them.
Easy-to-Use, Educational Website
Whether you're a seasoned investor or brand new to the idea of holding physical metals in your retirement account, Goldco's user-friendly website is a great place to start. The site is clean, intuitive, and packed with valuable content—like their free precious metals guides, which break down the basics in plain language.
What I really like is that they’re not just trying to sell—they’re trying to educate. They cover common misconceptions, outline the benefits of gold and silver IRAs, and answer the types of questions I hear most often from first-time investors.
Reliable Buyback Program
Goldco also offers one of the most investor-friendly buyback guarantees I’ve seen. If your situation changes and you need to liquidate part or all of your holdings, Goldco will buy back your metals (whether gold, silver, platinum, or palladium) at the highest market rate they can offer. That kind of assurance makes a big difference when you're looking for long-term stability and flexibility.
It’s one of the reasons why public figures like Sean Hannity confidently recommend them. And from my perspective, it’s not just a marketing point—it’s a genuinely helpful feature that gives clients real peace of mind.
How to Get Started with Goldco: A Step-by-Step Guide
I want to help make your start with Goldco as smooth as possible. The good news? Goldco makes the process simple and stress-free, especially if you’re new to precious metals investing.
Here’s exactly how it works, based on my own experience with their team:
Step 1: Open Your Gold IRA Account
The first step is setting up your self-directed IRA with Goldco. What impressed me most was how easy they made it—their team takes care of the paperwork, keeps you updated throughout the process, and ensures everything is handled properly from the start. When you're dealing with your retirement savings, that kind of hands-on, transparent support makes all the difference.
Step 2: Fund Your IRA
Once your account is open, the next step is funding it. You can do this through a rollover from an existing retirement account—like a 401(k), 403(b), TSP, or another IRA. Goldco’s team walks you through this process carefully, so you don’t miss any critical IRS requirements or deadlines. In my case, they coordinated everything directly with my previous custodian, making the transfer seamless.
Step 3: Choose Your Precious Metals
With your account funded, it’s time to select your gold or silver. Goldco offers a curated catalog of IRA-approved coins and bars—all meeting strict purity and eligibility standards. What I appreciated here was that I was in full control. Their team offered suggestions, but never pushed anything. They simply explained the options and let me make the choices that fit my investment goals.
Step 4: Finalize Your Purchase
Once you've selected your metals, Goldco will send over the necessary paperwork to lock in your purchase and secure the assets in your name. These documents also outline Goldco’s terms and confirm your ownership. From start to finish, everything is done with clarity and professionalism—no hidden steps, no last-minute surprises.
Pros & Cons
Pros
Cons
Conclusion
Over the years, I’ve reviewed many companies in the precious metals space, and Goldco continues to stand out as one of the most trusted names in the industry.
With thousands of positive reviews on platforms like BBB, Consumer Affairs, and TrustPilot, and only a small number of complaints—most of which are promptly addressed—Goldco has demonstrated a consistent commitment to service, integrity, and investor support.
That said, I always encourage a balanced approach. Even when a company has a strong track record, it’s smart to look at both the praise and the negative criticism. Read through the fine print, ask questions, and make sure their approach aligns with your goals. Goldco offers a great platform, but like any financial decision, it’s worth making sure the fit is right for you.
I hope this breakdown has helped clarify what Goldco offers and whether it’s the right partner for your precious metals journey. And if you’re still weighing your options, feel free to explore my guide on the best gold and silver IRA companies—you deserve to make a choice that gives you long-term confidence and peace of mind.
Frequently Asked Questions
Yes, you can. Since Goldco not only has outstanding celebrity endorsements but is also reviewed with an A+ rating by BBB, it's safe to say that Goldco is a credible company that focuses on providing the best services to its customers.
Yes, Goldco offers one of the highest buy-back guarantees for selling gold or silver from your precious metals IRA account. You can receive an immediate offer at better-than-market prices on the precious metals you purchase in partnership with the company.
No, the IRS prohibits holding silver or gold IRA precious metals at home or in a safe-deposit box. This means you must store your gold and silver in an insured depository until you can withdraw or sell them. However, you can store metals without an IRA in a safe or safe deposit box to keep them safe.