Verified User Reviews
Being a new customer, I had a lot of questions and Wally patiently answered them all. He gave me many options to choose from. I greatly appreciated his time and dedication. Thank-you!!
Our agent Kevin is very knowledgeable, professional and but us at ease right away. We are first time precious metal buyers, Kevin walked us through each step and even worked out a undesirable situation we got into with another gold IRA provider. TOP NOTCH SERVICE from start to finish.
The account specialists are top notch. Very patient and work with me through several scheduling issues I had come up. They were never put off by me rescheduling, and eager to help me set up my new IRA. Huge thanks to Steven Y., Jayson and Joyce for all your help. I will continue to make precious metal purchases through American Hartford and recommend them to anyone shopping around for a precious metal investment group.
I wanted to purchase some gold and was a bit nervous and uneducated going into the process. Working with Derek and Tyler was very comforting. They both answered any question I had and continued to make sure I understood all steps of the process. They were both informative to the products available and shared their expertise. I highly recommend working with American Hartford Gold, but especially working with Tyler and/or Derek. Professionalism from start to finish.
Mr. Nathan Boston, and Mr. Robert Betchley have portrayed a comfortable sincerity and genuine trustworthy perspective in discussing options. That is the pendulum tipping reason I chose to do business with American Hartford Gold.
I had a wonderful experience with this company. Kathran and Nate were great explaining everything to me about investing in gold and silver. Answered all my questions, and were very kind all the way through.
Very nice and knowledgeable about everything.
I highley reccommend American Hartford gold!
i was very pleased with the expertise and simplicity of my transaction. they know their business with the precious metals. thanks, Lynn Brion
Customer service is outstanding. Being in customer service for 30 years this is how its done. Appreciate you all and Jake thanks for taking the time with me and reaching out.
Friendly professional and knowledgable team. Kevin Bradshaw and Elizabeth explained every step of the way and answered questions. The transaction was streamed lined and efficient and they exceeded our expectations. Thank you!
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Expert Review
Acquiring gold for your retirement is a crucial decision that safeguards your financial well-being. Therefore, selecting a reliable gold investment partner becomes paramount to ensure a secure future for your hard-earned money and savings.
One reliable gold investment partner to consider is American Hartford Gold — a trusted name in the precious metals industry. But what makes American Hartford Gold worth considering among other top investment partners? Does it offer services that cater to all customers' investment needs?
In combination with my own experience in the precious metals industry and in-depth research of AHG, this article will discuss all things American Hartford Gold — from its services to online ratings, fees, and more. So let's begin exploring!
American Hartford: A Brief Overview
The American Hartford Gold Group is a company based in Los Angeles, California, selling valuable metals. They've been selling rare metals and IRA-related services for over a decade — building a reputation for themselves as a reliable precious metals company.
Moreover, American Hartford Gold distinguishes itself through its services, catering to a diverse clientele, from regular customers securing their finances to prominent figures like Bill O’Reilly — a right-wing commentator — and Rudy Giuliani, New York City’s former mayor, which has earned them a loyal customer base.
Over the years, American Hartford Gold has also secured its A+ grade from the Better Business Bureau and near-perfect scores from sites like Google Reviews and TrustPilot.
Services it Offers
AHG boasts an extensive inventory of precious metals featuring gold, silver, palladium, and platinum coins and bullions. Additionally, the company allows customers to invest in gold and silver through gold IRAs.
Now if you're curious to learn more about American Hartford Gold's range of services, below are some of the services that have contributed to it winning over its clientele:
Asset Custodian and Storage
When you partner with a precious metals investment company, a custodian or trusted third party holds all IRAs to protect your money and track tax events for the IRS. Considering American Hartford Gold for the same, Equity Trust Company serves as the main precious metals custodian for AHG, but the company is also open to working with your preferred custodian.
In terms of storage, AHG offers customers to choose from a variety of storage depositories, including International Depository Services (IDS), the Delaware Depository, and Brinks. These three companies are in Delaware, Nevada, Texas, Salt Lake City, New York, and Los Angeles — giving you the flexibility to select the preferred state for depositing your IRA bullion.
IRA Transfers and Rollovers
Apart from dealing with gold, silver, and platinum, American Hartford Gold also facilitates 401(k) and IRA rollovers or transfers to a Gold SDIRA (Self Directed IRA). Moreover, they offer the convenience of delivering your precious metals directly to your doorstep. This allows customers with retirement accounts that do not support holding physical precious metals to transfer to a gold IRA account with AHG for a secure investment option.
What’s more? The company assists you in setting up your self-directed IRA account and investing in gold and silver so you don't make the wrong investment decisions.
Internationally Derived Products
Did you know that some of AHG's globally sourced precious metals originate from Canada, Australia, China, and Switzerland? And they are all eligible for IRA and non-IRA purchases. This brings a diverse list of investment options for you as an AHG customer.
Despite this wide list of options, the availability of globally imported bars and coins of specific precious metals may change occasionally.
Buyback Commitment
Through my years of experience in gold investment, I found American Hartford Gold to be one of the few Gold IRA providers offering a buyback scheme. With this BuyBack Commitment, customers can swiftly resell their precious metals to the company without incurring additional expenses.
This makes for an easier and hassle-free solution to sell your assets whenever you're ready. The only requirement you need to tick to be eligible for this program is to resell only the assets that you have bought from the company itself.
However, it's worth considering that Hartford makes payments for assets they buy back after arranging for their transport.
Customer Support
Another standout factor I found about AHG during my research was its mission to professionally and fairly help customers make smart investment decisions. This proves the professionalism of the company towards its customers. Probably also one reason that made Bill O'Reilly recommend the company.
To evaluate the customer service myself, I contacted their team to ask about their promotional offer of free silver up to $10,000 delivered to customers' doorstep on qualifying purchases. During my conversation on the same, the team kept it simple and easier for me to understand the promotional deal and how it works.
The best part? The customer service representative was extremely patient and focused on answering all my queries. From my experience — and hundreds of other customer reviews — I can see American Hartford Gold's dedication to serving as a reliable and accessible investment partner for its clientele.
American Hartford Gold Service Fee
While the company’s website does not have any investment price details, here are some basic fee considerations that you can keep in mind when investing with American Hartford Gold:
- Setup: Setting up an account with the company is free
- Asset Storage: An annual fee of $180 is charged for maintaining and storing your assets bought by American Hartford.
- Active Account Charges: You must keep a minimum of $10,000 in your account to keep it open.
It is worth noting that the precious metals prices at American Hartford Gold vary based on the market prices of these physical assets at the time of purchase. This aspect is worth noting when considering your investment options.
What Makes American Hartford Gold Stand out?
From what I explored, the customer service at the American Hartford Gold Group is praiseworthy. Now, a good IRA company also consists of devoted workers available 24 hours a day, seven days a week. Proving to be one of the best in the market — American Hartford Gold offers exactly that.
Moreover, the company enhances its clients' confidence and knowledge with every transaction by providing a comprehensive library of market updates and resources. This includes blogs, real-time price monitors, and other price graphing tools for precious metals.
During my own experience while partnering with AHG, I also found that they focus more on simplifying the investment process for customers through professional consultation.
Not to mention the company’s insistence on offering customers flexible charge computation. This means that your annual expenses are proportional to the amount you invest in precious metals with AHG. Thus, the annual cost of your IRA is determined by how much you utilize it, ensuring that you don't overpay the company every year.
American Hartford Gold Ratings on Consumer Review Sites
Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
Better Business Bureau (BBB) | A+ | 501 | 5 complaints closed |
Business Consumer Alliance | AA | 8 | 2 complaints closed |
TrustPilot | 4.9/5 | 1,155 | 1 negative review |
Consumer Affairs | 4.7/5 | 258 | N/A |
Is American Hartford Gold Reliable?
With a record of high ratings on top review platforms like BBB, BCA, and Trustpilot, AHG is undeniably a reliable precious metals investment partner. The company's track record of delivering over $1 billion in Gold and Silver to its consumers throughout the years backs its dependability and reputation.
If that isn't enough, American Hartford Gold scored the #1 Gold Company spot on the prestigious Inc. 5000's 2021 list, being America's fastest-growing private firm. So, in the words of Rick Harrison and endless other customers, American Hartford Gold is the real expert in the market.
Pros and Cons
Pros
Cons
Conclusion
American Hartford Gold achieves its repute and reliability for more reasons than one — including the standout services, professional and supportive customer support team, and unique investment offers.
While there are some downsides, like lack of price listing on the website and shipping inaccessibility for non-US residents, there’s still a lot of benefits for its customers to explore.
Despite all, from what I have learned over the decades working in the precious metals industry, it is important that you thoroughly go through the investment process and opportunities offered by the company you choose before making a decision. In the end, I hope this guide answers all your queries about American Hartford Gold and its services.
Frequently Asked Questions
American Hartford Gold account executives will walk you through the Gold IRA application process. They will call your IRA provider to expedite the tax-free rollover of your retirement funds into the rollover account. After that, the asset transfer may take up to 5 business days, depending on your IRA custodian.
American Hartford Gold allows customers to open an account for cash purchases at a $1,500 minimum and $10,000 for gold IRA rollovers or transfers.
Yes, you own the precious metals in your American Hartford Gold IRA, which are stored in the company's secure and fully insured private vault. You also have the option to store your gold IRA at home.
