Verified User Reviews
I have never invested in precious metals with any company outside of my financial institution and was very nervous. After just a few short minutes I was able to speak with a live person and get a much better understanding of how everything worked. This is a very good service that I would recommend to both first-time or experienced investors.
From the very beginning, Augusta Precious Metals walked me through the whole process of rolling my 401k into precious metals. Their staff is courteous and extremely knowledgeable about any questions I have. They continue to check in with me to make sure I am still satisfied with my decision. I highly recommend Augusta Precious Metals!
From the very start of the process of rolling over my 401k and IRA and purchasing precious metals, Augusta’s representatives helped me through every step of the way. They pretty much handle everything and and educate you through the whole process so you know, understand and feel confident in your decision to purchase precious metal. I’m so glad I did and would recommend them to anyone.
The Augusta Precious Metals team was straightforward in confirming what google found: That Augusta Precious Metals is the #1 rated Precious Metals company in America. I was impressed. Check 'em out. You won't be disappointed.
APM takes great care ensuring understanding of the process and options available for purchasing and storing precious metals. They are with you every step from understanding, set up, transfer from 401K and through the life of the account. I’m very excited!
Informed professionals made the process very streamline. My questions were answered to my satisfaction and I was never left hanging as to what and when the next step was to take place. All staff were friendly, patient and thorough; what more could you ask?
Fantastic knowledgeable people. No bait and switch tactics or over valuing your gold or silver purchases here. Augusta was straightforward with to the time of day metal market valuations and what gold and silver purchases were available and recommended. Thanks Augusta. I will definetly consider you first for any future transactions.
I'm in the process of educating myself about gold and silver IRAs. They set up a one-on-one web conference with me, and I learned a lot! Their team was great to interact with and very thorough. They are patient and apply no pressure during the process. I highly recommend them to anyone else in my shoes.
The entire process is defined and executed without any pressure and professional. I learned a lot from the process. The team is knowledgeable and anticipates frequently asked questions
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Expert Review
If you’re considering using gold to protect your financial future, you’re already taking a smart step. But once you’ve made the decision to invest in precious metals, the real key is choosing the right precious metals company to partner with.
Augusta Precious Metals is often mentioned as one of the best gold IRA companies, and with good reason. They’ve earned endorsements from public figures along with praise from thousands of satisfied clients. But as someone who’s been in this industry for decades, I’ll tell you this: endorsements and good reviews are just the starting point.
Before you commit your hard-earned savings, it’s worth taking a closer look at what the company actually offers, how they operate, and whether they’re the right fit for your specific goals. That’s exactly what this guide will help you do.
Augusta Precious Metals: A Brief Overview
Founded in 2012, Augusta has stayed laser-focused on just one thing: precious metals. While other companies branch into cryptocurrency or traditional IRAs, Augusta has chosen to stick with gold and silver—and that specialization gives them a real edge.
From my perspective, companies that stay within their lane tend to offer deeper expertise, tighter security, and a more refined client experience. Augusta’s long-standing reputation, along with their AAA rating from the Business Consumer Alliance (BCA), reflects that level of commitment and consistency.
Whether you’re looking to open a gold IRA or simply buy physical gold or silver outright, Augusta provides a comprehensive suite of options:
- Gold & Silver IRAs (with full support and education along the way)
- Cash Purchases of physical gold and silver
- Common bullion products (coins and bars)
- Premium gold and silver options for collectors and diversified investors
- IRA-eligible coins, meeting IRS purity and storage requirements
Why Augusta Precious Metals Earns My Trust
If you’re exploring the idea of investing in gold, you’re in the right place. Over the years, I’ve worked with a number of precious metals companies, and Augusta Precious Metals continues to stand out—not because of flashy marketing, but because of the way they treat their clients and the lasting value they provide.
Here’s what I believe truly sets Augusta apart:
Unmatched Educational Support
Before you invest a single dollar, Augusta puts a clear priority on education — not sales. They take the time to understand your financial goals and guide you toward options that align with your long-term plans.
When I reached out to explore my options, Augusta Precious Metals’s team didn’t push a product. They asked thoughtful questions and explained the pros and cons of each route, including whether a gold IRA was right for me. It felt more like working with a financial advisor than a salesperson, and that consultative, no-pressure approach really stood out.
Beyond one-on-one support, they also offer some of the best educational resources in the industry:
- A free gold IRA guide
- Weekly market updates
- A full video library
- A section on spotting and avoiding investment scams
- A private web conference led by Harvard-educated economist Devlyn Steele
For both first-time investors and seasoned professionals, this kind of insight is incredibly valuable.
Lifetime Account Support
This is where Augusta really breaks away from the crowd. Most companies focus on the sale—Augusta is focused on the relationship.
When you become a client, you gain access to lifetime support from a team of dedicated specialists, including:
- A personal customer success agent
- Ongoing help from their education department
- Full assistance with IRA processing
- Order desk access whenever you're ready to make a move
In other words, you’re never left to figure things out on your own. Whether it’s your first investment or your tenth, they’re in your corner every step of the way.
A Truly Simple Process
Having spent years helping people navigate the precious metals space, I know that not every company makes the onboarding process easy. Augusta does.
They’ve streamlined everything—from opening your account to rolling over existing retirement funds—and they handle all the paperwork on your behalf. This makes a huge difference, especially if you're new to gold IRAs or just want a smooth start without hassle.
Augusta Precious Metals Ratings on Consumer Review Sites
In this industry, trust is everything, and Augusta Precious Metals has earned it the right way. Over the past year, they’ve maintained a spotless record on top consumer platforms, including:
- Better Business Bureau (BBB)
- Business Consumer Alliance (BCA)
- Consumer Affairs
You’ll be hard-pressed to find a company with fewer complaints—and that consistency reflects their ongoing dedication to service, transparency, and follow-through.
Here’s a closer look at how the top consumer review sites rate Augusta:
Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
---|---|---|---|
Better Business Bureau (BBB) | A+ | 103 | None |
Business Consumer Alliance | AAA | 100 | None |
TrustPilot | 4.8/5 | 174 | 1 negative review |
Consumer Affairs | 5/5 | 143 | None |
Augusta Precious Metals Service Fee
One thing I appreciate about Augusta is that there are no hidden charges—everything is clearly laid out from day one. Here’s the breakdown based on my own review of their fee structure:
- $50 Set-Up Fee (one-time)
- $125 Annual Maintenance Fee
- $100 Non-segregated Storage Fee
Total fees for first year: $275
Annual cost after first year: $225
That’s it. No surprise admin charges, no inflated shipping bills, and no add-on insurance premiums. In fact, Augusta covers shipping and liability insurance for every qualifying purchase, making sure your metals arrive securely at the storage facility you choose—at no extra cost to you.
The only additional fee you’ll encounter is a margin fee on the precious metals you purchase, which varies slightly depending on the specific product. That said, their markups are very much in line with what I’ve seen across the industry.
Minimum Investment Requirement: $50,000
This may not be ideal for every investor, but if you're serious about long-term wealth protection, that threshold ensures you're working with a firm focused on quality and personalized service, not just volume.
Augusta Precious Metals Storage
Once you make your purchase, your metals are shipped—fully tracked and insured—to a secure, non-government storage facility. Augusta has thoroughly vetted its storage partner, selecting a highly regarded depository in the United States: the Delaware Depository.
This facility is privately operated, geographically removed from major financial and political hubs, and designed to safeguard your metals in an environment where they remain legally documented and protected from the facility’s creditors.
How to Invest with Augusta?
If you’re ready to take the next step and invest in gold or silver, I want to walk you through how easy Augusta Precious Metals makes the process.
Unlike many companies that overwhelm you with paperwork or pushy sales tactics, Augusta offers a straightforward, four-step process that’s designed to be as smooth and stress-free as possible. Here’s how it works:
Step 1: Contact Augusta and Open Your account
Your first step is simply to reach out to Augusta’s team. They’ll help you complete the application to open a self-directed IRA—the account structure you’ll need in order to hold physical gold or silver in a tax-advantaged way.
From the very start, I found their team to be patient, clear, and genuinely helpful—especially if you’re new to this space.
Step 2: Transfer or Roll Over Your Funds
Once your IRA is opened, the next step is to fund it by transferring money from an existing retirement account—whether it’s a 401(k), 403(b), TSP, or another IRA. Augusta makes this step simple by handling most of the rollover paperwork for you, ensuring everything stays compliant with IRS rules.
If you run into any issues, their team will walk you through it step-by-step. In my experience, they’re proactive and responsive, which takes a lot of the usual hassle out of the equation.
Step 3: Choose and Purchase Your Precious Metals
Now comes the fun part: selecting your IRA-eligible gold or silver. Augusta’s Order Desk will provide a curated list of approved coins and bars, and they’ll help you choose based on your goals and preferences.
You’re in full control here—they guide you, but they don’t upsell or pressure. You simply decide what to invest in, and they take care of the logistics.
Step 4: Secure Storage or Home Delivery
Once your metals are purchased, Augusta will ship them fully insured to an IRS-approved depository. Their facilities are highly secure, independently audited and privately operated.
If you're making a cash purchase instead of an IRA, you can also choose to have your metals shipped directly to your home, fully insured and discreetly packaged.
Pros & Cons
Pros
Cons
Conclusion
After working with numerous companies in the precious metals space, I can confidently say that Augusta Precious Metals has earned its reputation for a reason. Their blend of professionalism, educational support, long-term service, and transparency sets them apart in an industry where trust is everything.
That said, as with any investment, I always encourage people—clients, friends, and referrals alike—to take the time to ensure the company they choose aligns with their personal financial goals. Even with my background and experience, I believe your comfort and clarity should drive the decision.
I hope this in-depth review has helped you better understand what Augusta brings to the table and whether they’re the right partner for your gold or silver IRA.
If you're still comparing options, I invite you to check out my article on the top precious metal investment companies in the U.S. You may also find it helpful to explore how Augusta stacks up against others like Birch Gold Group and Goldco. And if you’re just beginning your journey, take a look at my full guide on everything you need to know about gold IRAs, including their benefits, limitations, and who they're best suited for.
Frequently Asked Questions
Yes, they are. One of the first things I look at when evaluating any precious metals company is the consistency of reviews across multiple independent platforms. In Augusta’s case, their reputation holds up exceptionally well on trusted consumer review sites like the Better Business Bureau (BBB), TrustPilot, and Business Consumer Alliance (BCA). The feedback is overwhelmingly positive, and from everything I’ve seen—and experienced myself—those reviews are a reliable reflection of how they treat their customers.
Absolutely. Augusta Precious Metals is a legitimate, highly respected firm in the precious metals industry. They work in partnership with Equity Trust, one of the leading self-directed IRA custodians in the U.S., which has been in operation since 1973. That connection adds a layer of regulatory reliability and gives clients peace of mind when it comes to IRA administration and compliance.
No—one of Augusta’s strongest points is its transparency. All service fees, storage costs, and investment-related charges are clearly outlined upfront. From my own experience, there were no surprise charges or fine print catches. You can review their full pricing structure here or by speaking with a team member—they’ll walk you through everything before you make a commitment