Verified User Reviews
I have never invested in precious metals with any company outside of my financial institution and was very nervous. After just a few short minutes I was able to speak with a live person and get a much better understanding of how everything worked. This is a very good service that I would recommend to both first-time or experienced investors.
From the very beginning, Augusta Precious Metals walked me through the whole process of rolling my 401k into precious metals. Their staff is courteous and extremely knowledgeable about any questions I have. They continue to check in with me to make sure I am still satisfied with my decision. I highly recommend Augusta Precious Metals!
From the very start of the process of rolling over my 401k and IRA and purchasing precious metals, Augusta’s representatives helped me through every step of the way. They pretty much handle everything and and educate you through the whole process so you know, understand and feel confident in your decision to purchase precious metal. I’m so glad I did and would recommend them to anyone.
The Augusta Precious Metals team was straightforward in confirming what google found: That Augusta Precious Metals is the #1 rated Precious Metals company in America. I was impressed. Check 'em out. You won't be disappointed.
APM takes great care ensuring understanding of the process and options available for purchasing and storing precious metals. They are with you every step from understanding, set up, transfer from 401K and through the life of the account. I’m very excited!
Informed professionals made the process very streamline. My questions were answered to my satisfaction and I was never left hanging as to what and when the next step was to take place. All staff were friendly, patient and thorough; what more could you ask?
Fantastic knowledgeable people. No bait and switch tactics or over valuing your gold or silver purchases here. Augusta was straightforward with to the time of day metal market valuations and what gold and silver purchases were available and recommended. Thanks Augusta. I will definetly consider you first for any future transactions.
I'm in the process of educating myself about gold and silver IRAs. They set up a one-on-one web conference with me, and I learned a lot! Their team was great to interact with and very thorough. They are patient and apply no pressure during the process. I highly recommend them to anyone else in my shoes.
The entire process is defined and executed without any pressure and professional. I learned a lot from the process. The team is knowledgeable and anticipates frequently asked questions
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Expert Review
Thinking of securing your financial future with gold? Once you've made the decision, choosing the right precious metals investment company is key to ensuring a smooth and secure process. Augusta Precious Metals is widely regarded as one of the best gold IRA providers, with endorsements from renowned figures like football legend Joe Montana and countless satisfied customers.
But is this enough to trust them with your hard-earned money?
In my decades of experience in the precious metals industry, I’ve learned that choosing an investment company requires a deeper look into their products, services, investment processes, storage options, and more.
This article will walk you through everything Augusta Precious Metals has to offer to help you make an informed choice.
Augusta Precious Metals: A Brief Overview
Since 2012, Augusta Precious Metals has focused exclusively on precious metals, particularly gold and silver IRAs. This specialization is unique in an industry where many large companies branch out into other products, such as conventional retirement accounts or cryptocurrencies, to attract a broader audience.
Augusta’s commitment to precious metals alone adds to its credibility. A company dedicated to a single area of expertise often provides higher security and reliability — and Augusta’s long-standing reputation reflects this. Their narrow focus and high standards likely contribute to their stellar ratings, including a AAA rating from the Business Consumer Alliance (BCA).
For those looking to invest, Augusta offers a range of gold and silver products to choose from, covering all types and preferences in precious metals investing.
- Gold and Silver IRAs
- Gold and silver cash purchases
- Common gold bullion coins and bars
- Common silver bullion coins and bars
- Premium gold coins and bars
- Premium silver coins and bars
- IRA eligible coins
What Makes Augusta Stand Out?
When choosing a precious metals company, it's essential to look for services that ensure a smoother, more informed investment process. Here are a few standout features that reinforce Augusta Precious Metals' reputation as a trusted provider:
Educational Support and Resources
Augusta goes above and beyond in educating clients before they invest. They take the time to assess your financial goals and provide tailored recommendations that align with your investment needs. Rather than pushing for a sale, Augusta’s approach is to support informed decision-making.
In my own experience, Augusta Precious Metals' customer service team was genuinely helpful. When I reached out to discuss my options, they guided me through whether a gold IRA or another strategy suited my objectives. This consultative approach gave me the impression of speaking with a financial advisor dedicated to my best interests, creating a strong sense of trust.
Beyond personal guidance, Augusta offers extensive educational resources. They provide a free one-on-one web conference led by Harvard-educated economist Devlyn Steel, a free Gold IRA guide, weekly market news updates, and a comprehensive video library. Additionally, they feature a section specifically about precious metal investment scams, helping investors stay aware and informed. These resources make Augusta’s platform a valuable knowledge hub, offering insights from some of the industry’s top experts.
Account Lifetime Support
One of the standout services at Augusta Precious Metals is their commitment to lifetime customer support. Unlike many companies that fade out post-sale, Augusta emphasizes ongoing support, maintaining high standards of professional service well beyond your initial investment.
As an Augusta customer, you’ll receive lifetime assistance from their team of gold professionals. This includes continuous support from a dedicated customer success agent, access to their educational department, help with IRA processing, and assistance from the order desk. This level of support ensures that you’re always guided and informed, no matter where you are in your investment journey.
Simplified Investment Process
Another impressive aspect of Augusta is its simplified investment process. With years of experience in precious metals investing, I know that not all companies make this easy — which made Augusta’s streamlined approach a pleasant surprise. Their team works collaboratively to handle all necessary paperwork, making the entire process smooth and stress-free.
Whether you’re completing an IRA rollover or opening a new investment account from scratch, Augusta is there to assist every step of the way, ensuring a hassle-free start to your precious metals investment journey.
Augusta Precious Metals Ratings on Consumer Review Sites
After thorough research and decades of experience in the precious metals industry, I can confidently say thatAugusta Precious Metals is among the companies with the fewest customer complaints. Over the past 12 months, Augusta has maintained a spotless record across major consumer review platforms, including the Better Business Bureau, Business Consumer Alliance and Consumer Affairs. This clean track record speaks volumes about their commitment to customer satisfaction and reliable service.
Here’s a closer look at how the top consumer review sites rate Augusta:
Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
Better Business Bureau (BBB) | A+ | 103 | None |
Business Consumer Alliance | AAA | 100 | None |
TrustPilot | 4.7/5 | 98 | 1 (1-star review) |
Consumer Affairs | 5/5 | 143 | None |
Augusta Precious Metals Service Fee
In addition to offering a simplified investment process, comprehensive educational resources, and lifetime account support, Augusta Precious Metals stands out for its transparent fee structure. Here’s a breakdown of their fees:
- Custodian Application Fee: $50 (one-time)
- Annual Custodian Fee: $100
- Non-Government Depository Storage Fee: $100
For the first year, you’ll pay a total of $250. After that, the annual charge drops to $200. Augusta also covers shipping and liability insurance for your metals on every qualifying purchase, ensuring safe delivery to your chosen IRA storage location without any extra administrative, shipping, or insurance costs.
Beyond these standard fees, a margin fee applies to your purchases, varying depending on the product. However, Augusta’s markup on common bullion products is comparable to most gold IRA providers. Do keep in mind that Augusta requires a minimum account investment of $50,000.
Augusta Precious Metals Storage
To ensure the security of your gold IRA, Augusta Precious Metals provides a selection of trusted depository facilities located across various U.S. cities and one international location. Once you complete your transaction, your precious metals are delivered securely to your chosen facility within 7 to 10 days.
Here are the storage locations currently offered by Augusta Precious Metals:
- Delaware
- New Castle
- Delaware
- Springfield Gardens
- New York
- Mississauga (the only location supported for investors that want to secure their precious metals in Canada)
How to Invest with Augusta?
Augusta makes the investment process simple and efficient with a streamlined, 4-step approach that stands out from other companies. Here’s a concise breakdown of each step:
Step 1: Contact Augusta
When you contact their team, they will ask you to fill out an application for a new self-directed IRA account.
Step 2: Transfer Funds
After completing the form, you must transfer funds from your old retirement account to your new IRA account. If you're having any trouble, Augusta is there to assist you in completing the documentation necessary to roll over your existing retirement account.
Step 3: Make an Investment
Now it's time to purchase gold or silver products by contacting Augusta's Order Desk. To help you out, the order desk at Augusta will share a list of IRA-eligible coins so you can easily pick the precious metals you want to invest in and make your purchase.
Step 4: Sign Up for Delivery
Once you've purchased your preferred precious metals IRA, sign up for delivery at your preferred depository location. Your precious metals IRA will then be delivered to a secure depository certified by the IRS in your chosen location. However, if you're not investing in an IRA, you can always get your precious metals delivered to your address.
Pros & Cons
Pros
Cons
Conclusion
In reviewing all that Augusta Precious Metals offers, it’s clear why the company holds such a strong reputation. From their professional expertise and transparency to comprehensive educational resources and exceptional customer service, Augusta meets high standards in every area.
That said, even with my extensive experience in the precious metals industry, I recommend evaluating their products and services yourself to ensure they align with your specific needs. I hope this detailed review has addressed your questions and concerns, helping you determine if Augusta is the right choice for you.
If you’re still exploring options, check out my article on the best precious metal investment companies in the U.S. You might also find value in my comparison of Augusta with Birch Gold Group and Goldco. For further information on the benefits and potential drawbacks of a gold IRA, click here, or explore my comprehensive guide on everything you need to know about gold IRAs.
Frequently Asked Questions
Yes. When looking at reviews from multiple sources, we get a clearer idea of how a business is doing. Considering Augusta through the same approach, the company has received great reviews from the most trusted consumer review sites — including Better Business Bureau.
Yes, Augusta is a legit company that works closely with Equity Trust, a leading US-based self-directed IRA custodian which has been in business since 1973.
No, there are no hidden costs or service charges when investing with Augusta. You can check all prices and incurred costs put forward by the company here.
