Letter from the Managing Editor:


New Features

February 5, 2019


Polls

In January, we asked readers about the the type of process improvements their organizations were likely to be undertaking in 2019.  We were a bit surprised that a majority (55%) said they would be focusing on process redesign projects that emphasized improving employee performance.

What aspect of employee performance might your organization focus on in 2019? (You can choose more than one.)

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