Letter from the Managing Editor:

November 2017

Dear BPTrends Member:

I want to thank all of you who responded to my request for author suggestions. Several of you responded with viable candidates whose articles you will be reading in the coming months.

Just a reminder that this your last chance to participate in the BPTrends State of BPM 2017 Survey.

As always, thank you for your continued support, and let us hear from you.

Carolyn Potts
Managing Editor

Be sure to follow @BPTrends on Twitter and join the BPTrends LinkedIn company page.

New Features

November 7, 2017


What percent of your organization’s business processes are well-documented, modeled, and routinely measured…

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Harmon’s Blog: Eye On BPM

Please Take the BPT Survey

www.BPTrends.com is currently undertaking its bi-annual survey of the BPM market, and I’d like to urge everyone who hasn’t already taken it to take a few minutes and complete it. It located here: https://www.surveymonkey.com/r/6ZHFK57 As in the past, we ask a wide range of questions to try to understand the current interest in business process change. Early next year, once we’ve had time to


Harmon on BPM: Wil van der Aalst and a New BPM Program

Harmon on BPM Column

Hearing the news that Wil van der Aalst had been asked to create a new Process and Data Science group at Aachen University in Germany, Paul contacted him to ask him about his new undertaking. His Column this month features Dr. van der Aalst’s responses.

Class Notes: Business Process Management Cases – Learning from Real-World Experience

In a joint effort of colleagues from BPM practitioners and academics, a project was launched to collect cases from their experience in applying BPM in the real world. In this Column, Jan vom Brocke and his colleague, Jan Mendling report on this initiative and outline the diversity of these cases including the various sectors and objectives.

Performance Improvement: Sole Survivor: Capitalizing on Momentum

Alan has written a series of Columns targeted at the BPM expert who has set up shop as a sole practitioner. This Column is about some of the things the BPM expert can do to capitalize on early successes, and prepare for the opportunity to expand his/her influence.

Human Processes: Collaboration = community

Human Processes Column

Keith suggests that third sector organizations which, as he defines them, include groups from the social/community/voluntary sector, need to become skilled at collaboration and are often led by highly networked individuals who mentor their colleagues to develop and use collaboration skills. Collaboration, he believes, is the lifeblood of this sector.

Performance Architecture: Level IV – Improving Performance on the World Stage

Performance Architecture Column

For many workers today, it is a priority to be associated with an employer that adds value to society. Roger and Carol focus their attention this month on a range of performance issues at the world stage. They have summarized sample initiatives undertaken by a number of large organizations that supported the United Nations’ Eight Millennium Goals which were to be met by 2015.


A Strategic Look at Robotic Process Automation

Hans-Christian Grung-Olsen works with, BPM, Robotic Process Automation and Business Process Architecture at Capgemini Norway. In this Article, he suggests that managers and Process Professionals take a step back and take a broader look at Robotic Process Automation in the context of its applications to Business Processes.

7 Steps to Process Improvement Success

Ivan Seselj, CEO of Promapp Solutions, provides 7 steps that he believes are critical to the success of process improvement efforts in any organization.

Calendar of Events


Building Business Capability— Loew’s Royal Pacific Resort, Orlando, Florida November 6-10, 2017.

Education and Training

  • BPTA BPM Professional Curriculum and Certificate Program
    • CEG, Waltham, MA, December 4-8, 2017
    • AFI Canada, Quebec, November 14, 15, 28, 29, 2017 BPTA 101 102 (French)
    • Qualisoft, Oslo, Norway November 17, 101 Principles
    • Qualisoft, Oslo, Norway November 20-21 and 23-24, 102 BPM
    • CEG, Waltham Ma, March 5-9, 2017

View Complete Calendar