Letter from the Managing Editor:


New Features

May 1, 2018


Polls

In the April survey, two reasons for process change projects stood out. First companies undertook projects because they faced major changes in the way they did business (transformation). Second, they had quality control problems with the production of existing products and services (improvement).  Let’s follow that up with a second question.

Do you have one team, approach or methodology that you use for both transformation and improvement projects, or are they done by different teams and methodologies?

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Calendar of Events

Conferences

Business Process Management Conference Europe, London, October 22-25, 2018

Building Business Capabilities, San Antonio, Texas, November 5-9, 2018

Education and Training

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