Oxford Gold Group Review


by Grant HEnson

*The owners of this website may be paid to recommend some precious metals companies. The content on this website, including any positive reviews of these companies and other reviews, may not be neutral or independent.

Throughout my extensive experience in the precious metals industry, one name that consistently stands out is Oxford Gold Group. Not only because of how competitive their prices are and how well they treat their customers — but also because of the comprehensive amount of investment education they provide for free. Conversations with fellow investors have only reinforced this positive perception of the company, crafting a highly favorable impression of Oxford Gold in my mind.

However, I’m not one to be completely swayed by popular sentiment, as I thrive on proper research — and this is exactly what I did for Oxford Gold Group. I researched if they’re truly as reliable and reputable as their customer base claims them to be. This approach is driven by my understanding that investing in precious metals is a significant decision. It necessitates careful consideration after thoroughly reviewing all available options.

Thus, I’ve conducted a complete review of everything the company has to offer, along with my final verdict on whether or not it’s wise to invest with them. 

Oxford Gold Group: A Brief Overview

Based in Beverly Hills, California, Oxford Gold Group portrays itself as a safe haven for investors looking to invest in precious metals with their retirement funds. More than anything, the company expresses a desire to guide your precious metals investment journey every step of the way. 

Established by its founders with a common goal, Oxford Gold is dedicated to helping retirees safeguard their assets and develop a diversified investment portfolio. This is especially vital in today’s unstable financial market, where traditional assets like stocks and bonds are rapidly losing value. As a result, the company quickly realized that the best way to shield individuals from market fluctuations was by encouraging investment in stable assets like precious metals.

Currently, the company specializes in converting existing IRAs and 401(k)s into precious metals, with prime pricing and services for direct metal delivery. 

Additionally, their A+ Better Business Bureau rating bolsters their reputation. Notably, Oxford Gold Group's exceptional customer service has been integral in this regard. They've enlisted industry experts committed to providing adept advice at reduced fees.

In fact, this focus on their customer interactions has continued to win them investors and has been a cornerstone of their success.

What Makes Oxford Gold Group Stand Out?

After conducting thorough research on the company, I’ve come up with some standout factors that I believe contribute to the company’s overall recognition and reliability.

Offers a Wide Variety of Precious Metals

A hallmark of a top precious metals dealer is the variety of precious metals it offers. Oxford Gold Group excels in that respect as it offers its customers a range of precious metals including gold, silver, platinum and palladium coins and bullion. The decision to either collect these assets or have them stored in your IRA is entirely up to you.

Amazingly, the company offers a good selection of coins minted from the royal mints of other notable countriesl. On their official website you can find coins from Australia, Canada, The United Kingdom and Austria. This variety, as per my experience in the precious metals industry, can be a huge bonus for customers wanting to diversify their portfolio with multiple investment options.

For a reference, here’s some of the most rare gold and silver coins the company offers:

  • 2013 Gold Canadian Polar Bear coin ¼ oz
  • 2014 Gold Canadian Arctic Fox coin ¼ oz
  • 2019 Gold Bottlenose Dolphin coin ⅓ oz
  • American Gold Eagle 1 oz
  • 1964 Kennedy Half Silver Dollar BU
  • 2021 Seated Brittania silver coin 1.25 oz

IRA Rollovers 

Oxford Gold Group is a big believer in easing the entire process of setting up an IRA for investors. That’s why they offer full assistance to any customer trying to roll over their funds from an existing IRA or 401(k) to the new IRA they’ve created with Oxford Gold Group. 

I found this process extremely simple, and I started by finding the phone number on their website. I rang Oxford Gold Group and was connected with a company representative who guided me in setting up my self-directed IRA. After that, they helped transfer my assets from my current traditional IRA.

I needed to find a custodian to hold my assets after setting up my SDIRA (self-directed IRA). Oxford Gold Group doesn’t make specific custodian recommendations, but from my personal experience, there are a few names that I trust:

  • Equity Trust
  • Goldstar Trust
  • Kingdom Trust

After I set up my IRA with Oxford Gold Group, they helped me rollover my assets from the following accounts:

  • Roth or Traditional IRA
  • SEP IRA
  • 401(k)

Free Investment Guide

For me, the number one thing that makes Oxford Gold Group stand out from other top investment partners is their devotion to investors in general. This is evident by the fact that the company offers potential customers a free investment guide to enhance their understanding of investment options.

This step, in addition to being a very clever marketing strategy, shows how much the company cares for the general wellbeing of investors, especially retirees. 

Customer Education and Market News

Similar to other leading precious metals dealers, Oxford Gold Group prioritizes educating their customer base about investing in precious metals. This education emphasizes the significance of investing in stable assets like precious metals during periods of economic instability. The company’s customer service representatives are also experts when it comes to explaining the benefits of investing in gold, silver and platinum. 

From what I’ve explored of their website, the company provides an excellent, sorted and organized research section that features:

  • A full fledged learning center that provides you with a full compilation of Oxford Gold’s educational resources.
  • A huge list of articles educating you on various topics related to the precious metals industry
  • A market news section which provides you up to date charts and market spot prices for all precious metals like gold, silver and platinum. 

High Quality Customer Service and Guidance

I mentioned before how Oxford Gold Group’s customer service is really their most captivating feature. Based on my experience with the company and understanding of their policies, it’s clear that their customer service department is committed to guiding customers every step of the way through the investment process.

From creating their self-directed IRA with the company to choosing the precious metal assets they’ll be investing in, each step is guided by their incredible customer service representatives. These professionals possess a wealth of experience accumulated over two decades in the industry and excel at effectively communicating that experience to you.

To give a more personal example, I jumped on a call with them, where they connected me to my designated customer service representative. He patiently walked me through the process of setting up a self-directed gold IRA, and took the time to understand my financial goals. He also explained how this investment decision aligns with preserving my wealth and providing stability during market fluctuations. 

It was reassuring to have someone knowledgeable guide me through the steps, addressing my concerns and ensuring I made an informed choice. This example underscores how Oxford Gold Group's customer service extends beyond mere sharing of information, to practical guidance tailored to individual investors' needs.

Competitive Pricing

Oxford Gold Group has attracted a lot of customers including myself, with their competitive pricing. I was pleased to find that they are one of the few precious metal dealers I have used that doesn't charge additional markups. Their pricing structure is very direct, which was a welcome change from many other companies.

Essentially, Oxford Gold Group charges a price that is very close the the spot market price for any of their precious metals. I also noticed that they offered me frequent discounts and promotions as a valued customer.

How to Invest With Oxford Gold Group?

If the competitive prices, thorough educational content and extremely helpful customer support weren’t enough, the company also boasts a quick and simple process that customers can follow to open a self-directed IRA account. 

Oxford Gold has even gone as far as to detail the entire process on their official website. Here’s how the process goes:

Open Your Self Directed IRA

The first step to investing in the company is creating an SDIRA with them. Fortunately, Oxford Gold Group does not require you to contact or pay a financial advisor to help you with setting up the account. 

Instead, the company’s in-house advisors help set up your gold IRA for you completely free of charge. They’ll take care of all the paperwork for you and provide you with clear information on how to proceed further. Moreover, they’ll also help you pick out your custodian for the account. 

Fund your IRA

Once you’ve set up your gold IRA with the company, the next step is to fund the account either directly or by rolling over funds from your existing traditional IRA. The good news is that Oxford Gold’s designated gold IRA specialists will work with you in this process as well. 

In fact, they’re the ones who are going to contact your previous IRA’s custodian and connect them to your new custodian to initiate the transfer. Oxford Gold allows you to transfer funds from an existing traditional, Roth IRA, or SEP IRA as well as a 401(k). 

Acquire Precious Metals

Once the funds have been transferred into your account, your designated gold IRA specialist will promptly get in touch with you on how to proceed further. At this point, they will suggest — taking your input into consideration — what precious metal investments you should make based on your needs and requirements. 

Once you’ve purchased your precious metals from Oxford Gold Group, they will be securely shipped off to your chosen IRS-approved storage facility, ideally the Delaware Depository. 

Track Progress

Monitoring performance is crucial for a successful self-directed IRA. Numerous companies provide dashboards for tracking investment performance. Gold IRAs offer flexible buying and selling options, empowering you to respond promptly and effectively to changing market conditions.

Liquidate your Assets

After your precious metals are safely delivered to your chosen facilities, they automatically become the responsibility of your chosen custodian. Thus, you won’t need to contact your custodian or Oxford Gold Group for information about your assets again until it’s time to sell and liquidate them. Once you do decide to sell them, Oxford Gold Group will buy them back from you.

Oxford Gold Group Fees

Oxford Gold Group doesn’t go into much detail about their fee structure on their website. However, as I invested with the company, I can tell you that the company charges an annual fee of $225 for accounts with more than $100,000 in precious metals. For accounts with less than $100,000 in precious metals, the annual fee is only $175. 

The company does not charge any fees when creating a new gold IRA for you. In fact, the company does not charge any additional fees apart from the annual fees I’ve already mentioned. You’ll also have noticed that Oxford Gold charges its customers based on a flat fee structure which should be considered as another perk, especially considering how volatile the gold market can be. 

Oxford Gold Group Rating on Consumer Sites

Consumer Protection Agency

Rating

Number of Reviews

Complaints in Past 12 Months

Better Business Bureau (BBB)

A+

93

12

Business Consumer Alliance

AA

37

0

TrustPilot

4.9/5

179

7 reviews that are below 4-star

Consumer Affairs

4.7/5

39

7 reviews that are below 4-star

Pros & Cons

Pros

  • Offers a competitive and transparent pricing structure
  • Offers a wide variety of precious metals to choose from
  • Incredibly professional and experienced staff
  • Provides a comprehensive learning center for new investors
  • Customers can access a free investment guide even before investing with the company
  • Creating a gold IRA with them is a simple and uncomplicated process

Cons

  • Their fee structure isn’t properly displayed on the website
  • Offer no way to monitor their investments online

The Verdict 

Oxford Gold Group has certainly managed to cultivate a positive reputation during its multiple-year run as a precious metals dealer. A reputation that is perfectly warranted considering the large number of praiseworthy services the company provides. 

Having said that, I’d still advise you to have a call with them first to fully understand how they charge their fees, as that information isn’t properly displayed on their website, and the information could change from time to time. 

Regardless of whatever decision you make, we hope this review was helpful in ensuring that you make a well-informed decision according to your needs and requirements. If you want to look at other options as well, you can look at my article on the best precious metals companies.

Frequently Asked Questions

What Causes Silver Prices to Change?

The price of silver never remains stagnant for long, staying in constant flux which can be attributed to many factors. These include:

  • Supply and Demand.
  • Currency fluctuations.
  • Inflation fears.
  • Geopolitical risks.

How Often do Gold Prices Change?

Gold spot prices change every few seconds during market hours, with the fluctuation based on breaking news, supply and demand, and other macroeconomic factors.

What Are Bid and Ask Prices?

The bid price represents the current maximum offer to buy in the market. While the ask price represents the current minimum offer to sell in the market.

Related Articles