JM Bullion Review


by Grant HEnson

*The owners of this website may be paid to recommend some precious metals companies. The content on this website, including any positive reviews of these companies and other reviews, may not be neutral or independent.

If you wish to invest in precious metals, one trusted investment partner you may have come across is JM Bullion. The business takes pride in providing only the highest grade of bullion — silver and gold — while delivering them directly to your home.

However, is JM Bullion an ideal investment partner for you too? As a professional in the precious metals industry for over two decades, I believe the best way to pick a reliable company is to assess its offerings and limitations.

Considering the same, I will discuss all that JM Bullion offers its customers in this detailed review.

JM Bullion: A Brief Overview

JM Bullion, headquartered in Dallas, Texas, is one of the best precious metals investment companies in the United States. As an online investment service provider, JM Bullion wins over its investors through its core beliefs around transparency, ethics, and committed customer service. 

These ideals have assisted the company in developing a loyal customer base that values its customized attention and wide range of products and services. 

Their loyal customer base can be seen through the endless positive reviews and ratings the company has achieved over the years, including an A+ rating on BBB. But their list of accomplishments doesn’t just end there. Instead, the company has also made its name as one of the leading web merchants in North America, ranking #96 among the Top 500 online businesses in the 2019 Internet Retailer rankings.

With a stellar ranking, a vast range of products, and reliable service, JM Bullion is undoubtedly worthy of the acclaim it has received online. Let’s explore these products and services and see what JM Bullion has to offer.

The Best Gold IRA Companies in 2024

Before I get started with this review, I want to inform you that I have reviewed dozens of precious metal IRA companies over two decades, and I have curated a list of the top 6 gold IRA companies in 2024. I highly recommend reading this article before proceeding with an IRA transfer.

The #1 Best Gold IRA is Augusta Precious Metals, with its A+ rating from Better Business Bureau, hundreds of 5-star reviews, and lifetime account support. Read my review on Augusta Precious Metals, or visit the official Augusta website to learn more. 

What Makes JM Bullion Stand Out? 

From a wide range of precious metals investment options to various services that keep the company ahead of its competitors, I have explored many factors that make JM Bullion stand out. Below, I will provide a detailed overview of each of these factors. 

Precious Metals

JM Bullion takes pleasure in offering a wide range of precious metal products to meet the demands and preferences of its customers. This means that their vast product variety includes something for everyone, whether you are a first-time investor or an experienced collector. 

This was something I highly appreciated. Besides, most companies I worked with over the years focus on smaller or larger investors, limiting their product range to fulfill only certain customers’ investment demands. But that’s certainly not JM Bullion’s vision!

Speaking of which, their precious metals investment category includes: 

  • Gold Products: When looking into the company’s gold products, I found a diverse range of products, including coins, bars, and rounds. Popular gold coins such as the American Gold Eagle, Canadian Gold Maple Leaf, and South African Gold Krugerrand are available. I also found their website features gold bars from renowned mints and refineries such as PAMP Suisse, Valcambi, and Perth Mint.
  • Silver Products: If you want to invest in silver, JM Bullion offers a variety of silver coins, bars, and rounds. Some popular silver coins on their website are Canadian Silver Maple Leaf, the American Silver Eagle, and the Austrian Silver Philharmonic. Another interesting point is that the company offers silver bars and rounds in various sizes and styles. This is ideal for investors and collectors who want to add a unique variety of precious metals to their portfolios. 
  • Platinum and Palladium: For investors wishing to diversify their portfolio, JM Bullion also offers platinum and palladium products. According to their website, coins, bars, and rounds in this category are available from well-known mints and refineries such as Credit Suisse, Valcambi, and the Royal Canadian Mint.
  • Copper Products: With copper becoming increasingly popular as an investment alternative, JM Bullion features copper bars, rounds, and bullets in various sizes and patterns in this category. 
  • Accessories: JM Bullion offers a selection of accessories to help preserve and exhibit your precious metals assets, including coin capsules, storage tubes, display cases, and protective gloves. These accessories ensure that your prized collection is handled and preserved safely.

If all of this isn’t enough, you can find many more investment options on their website. This includes rare metal bullions, notes, clad coins, tributes, and collector cards.

Precious Metals IRA

If you plan to invest in precious metals IRA, JM Bullion can also help you here too. While meeting the quality standards of IRA-eligible precious metals, their team of IRA specialists helps you assist throughout the account setup process. 

This means that even if you’re unaware of how to open an IRA account, JM Bullion offers professional assistance to make the best investment decision based on your needs. 

In terms of IRA-approved precious metals options, JM Bullion’s website features:

  • Gold
  • Silver
  • Platinum
  • Palladium

On-Sale Products

Besides the wide range of products listed in different categories, I was pleased to see an on-sale product section on JM Bullion’s website. How are these on-sale products listed? According to its website, the company considers the current stock when listing products in this category. 

After finalizing the products, they provide new weekly deals on gold bullion coins, silver bullion bars, and other precious metals. By adding precious metals to its on-sale section, the company makes room for the latest bullion coin releases. When comparing this approach with the strategies of other companies I’ve invested with over the years, it’s clear that this intelligent sales tactic stands out as quite unique.

The most appealing aspect, however, was the distinct pricing advantage. Upon analyzing the pricing of their on-sale products, I found a tangible difference in rates. To be specific, JM Bullion presents these products with the lowest markup possible over the current bullion spot price.

New Arrivals

Amazingly, JM Bullion’s product category doesn’t end here. Instead, they also feature a New Arrivals section on their website, where new bullion coins, rounds, and bars are added frequently. This adds to the range of items on their website and makes it easier for all investors to find the product they seek based on their pricing, rarity, and demand.

Notably, the company only buys precious metals from reputable mints and wholesalers, ensuring you get the best quality products. 

AutoBuy

Differing from the majority of companies I’ve invested with, JM Bullion offers customers the unique ability to invest in an asset once the price hits a specific threshold. What does this mean exactly? Through the company’s AutoBuy feature, you can buy some of thethe most popular gold and silver products on a recurrent basis. 

Not only does this tool help you save time by making periodic investments that fit your schedule, but it also lets you invest within your budget. In simpler terms, once you configure the tool as per your requirements, it will automatically purchase your preferred assets when the price reaches a certain point.

This is a great way for investors to benefit from short-term price changes of precious metals before the price fluctuates again. Here’s how the tool works: 

  • First, choose your preferred gold and silver products from the company’s most popular offerings
  • Now set a purchase frequency between weekly, biweekly, or monthly
  • Once an order is placed, select a preferred payment method for purchasing your precious metals.

Simplified Selling

Just when I thought JM Bullion couldn’t offer more, I came across its simplified selling feature. Unlike anything I’ve experienced while working in this industry, this tool lets you sell your precious metals to the company through a simple do-it-yourself tool. 

With this easy-to-use tool available 24/7, you don’t have to contact sales staff that often keep you waiting on the call. Moreover, it allows you to lock in your pricing whenever the market trades at a price that fits your requirements. 

Yet, it’s worth noting that this isn’t the only option for customers to sell their assets to JM Bullion. Instead, they also cater to the needs of customers who prefer on-call assistance for selling their assets.

Gold and Silver Loans

JM Bullion’s gold and silver loans are another noteworthy factor that makes the company stand out. Unlike many other companies, their loan offering permits investors to secure funds using their gold or silver bullion as collateral. Essentially, this approach offers monetary liquidity while you retain ownership of your valuable assets.

What adds credibility to this feature is the company’s collaboration with Collateral Finance Corp to provide this service. This way, you know your precious metals are in safe hands. I also found that applying for this loan takes only 15 minutes, requires no credit check, and you receive a response within one business day. At a time when getting a decent loan is difficult, this feature shows that JM Bullion is devoted to providing the best precious metals solutions to their customers. 

Price Analysis Charts

To help investors navigate precious metals prices, the company’s website also features a dedicated section on price charts for various precious metals. This section includes price charts, technical analysis, and dollar-cost averaging for each assetl JM Bullion offers, including:

  • Gold
  • Silver
  • Platinum
  • Palladium
  • Bitcoin 

Besides these charts, I also found a Fear and Greed Index on their website that measures the market's emotional drivers. This chart is based on the assumption that fear and greed are the primary motivators of investment decisions. So a high fear index indicates investors are concerned and gloomy about the market. In contrast, a high greed index indicates investors are greedy and bullish about the market.

This is a great tool, especially for beginners, to navigate through the best investment options.

How to Invest in JM Bullion?

Considering my research and experience, JM Bullion promotes the simplest of precious metals investment solutions for its customers. This means that investing with the company is only a 3-step process. This process entails: 

Step 1: Establish a Self-Directed IRA Account

First, you need to open a "self-directed" IRA. Here, the company’s IRA Specialists manage the procedure for you, helping you open your IRA account in the least amount of time. 

Step 2: Fund Your Self-Directed IRA Account

After opening your self-directed IRA account, you need to fund the account. You can wire or transfer funds to the custodian or rollover funds from an IRA. If you choose the latter, JM Bullion’s specialists help you move your funds from your retirement account to the precious metals IRA account. 

Step 3: Purchase Precious Metals from JM Bullion

Now it’s time to purchase your preferred precious metals. While a wide range of products is available on their website, the company’s IRA specialists help you choose the best IRA-eligible products that fit your investment and budget requirements.

JM Bullion Fees

Considering my in-depth analysis and vast track record, JM Bullion's fees are comparable to its competitors. 

Moreover, the company doesn’t charge any additional commissions or fees. Instead, they profit by adding a small spread to the existing rate. 

The best part about evaluating JM Bullion’s prices was the transparency. When I looked into their product listing on the website, I could easily access their current precious metal prices. 

If this wasn’t enough, I also found that the company offers free shipping on orders that exceed $199. They charge a $9.95 shipping fee for smaller orders.

JM Bullion Rating on Consumer Sites

Consumer Protection Agency

Rating

Number of Reviews

Complaints in Past 12 Months

Better Business Bureau (BBB)

A+

630

40

Business Consumer Alliance

F

1

0

TrustPilot

4.1/5

1,092

199 reviews that are below 4-star

Consumer Affairs

3.6/5

280

105 reviews that are below 4-star

Pros & Cons

Pros

  • They do not charge any commissions or fees for their services
  • JM Bullion offers a wide range of precious metals investment options
  • Military personnel are eligible for discounts from JM Bullion regardless of purchase volume. This discount is often reserved for large orders
  • You can access live market price updates of precious metals on their website
  • Its collateral loans are a one-of-a-kind option that very few companies currently offer
  • Customers love their automatic buy-back tool, which is exclusive to JM Bullion
  • The company also accepts and offers cryptocurrency (Bitcoin)

Cons

  • They only ship within the United States
  • You can only reach JM Bullion’s customer support team Monday through Friday from 8am to 6pm CST

The Verdict 

Undeniably, JM Bullion is a reliable company known for its stellar list of products and one-of-a-kind services. There's much to explore — from their endless investment options to gold and silver loans, do-it-yourself selling services, the AutoBuy feature, price analysis charts, transparent pricing, and more.

This huge list of products and services combined with a user-friendly platform has won over hundreds of customers, including myself. The company also scores an A+ rating on trusted consumer review site Better Business Bureau. 

Yet, it is worth remembering that investment and bullion dealers deal with enormous sums of money, which comes with high consumer expectations. This can often lead a company to neglect customer service, delivery timing/quality, or other aspects. 

Hence, I suggest you do some research on JM Bullion to determine whether the company fulfils your specific investment needs. For other options, you can look at my article on the best precious metals companies.

Frequently Asked Questions

Are JM Bullion Deliveries Insured?

Yes, all of JM Bullion's shipments are completely insured. If something happens to your shipment while it is being delivered, it will be covered by their insurance policy

Does JM Bullion accept payments in cryptocurrencies?

Yes, they do. You can make payments to JM Bullion using the following cryptocurrencies: 

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Bitcoin Cash (BCH) 
  • Wrapped Bitcoin (WBTC)
  • Litecoin (LTC)
  • Dogecoin (DOGE) 
  • 5 USD-pegged stablecoins (GUSD, USDC, PAX, DAI, and BUSD).

Related Articles