Verified User Reviews
I have never invested in precious metals with any company outside of my financial institution and was very nervous. After just a few short minutes I was able to speak with a live person and get a much better understanding of how everything worked. This is a very good service that I would recommend to both first-time or experienced investors.
From the very beginning, Augusta Precious Metals walked me through the whole process of rolling my 401k into precious metals. Their staff is courteous and extremely knowledgeable about any questions I have. They continue to check in with me to make sure I am still satisfied with my decision. I highly recommend Augusta Precious Metals!
From the very start of the process of rolling over my 401k and IRA and purchasing precious metals, Augusta’s representatives helped me through every step of the way. They pretty much handle everything and and educate you through the whole process so you know, understand and feel confident in your decision to purchase precious metal. I’m so glad I did and would recommend them to anyone.
The Augusta Precious Metals team was straightforward in confirming what google found: That Augusta Precious Metals is the #1 rated Precious Metals company in America. I was impressed. Check 'em out. You won't be disappointed.
APM takes great care ensuring understanding of the process and options available for purchasing and storing precious metals. They are with you every step from understanding, set up, transfer from 401K and through the life of the account. I’m very excited!
Informed professionals made the process very streamline. My questions were answered to my satisfaction and I was never left hanging as to what and when the next step was to take place. All staff were friendly, patient and thorough; what more could you ask?
Fantastic knowledgeable people. No bait and switch tactics or over valuing your gold or silver purchases here. Augusta was straightforward with to the time of day metal market valuations and what gold and silver purchases were available and recommended. Thanks Augusta. I will definetly consider you first for any future transactions.
I'm in the process of educating myself about gold and silver IRAs. They set up a one-on-one web conference with me, and I learned a lot! Their team was great to interact with and very thorough. They are patient and apply no pressure during the process. I highly recommend them to anyone else in my shoes.
The entire process is defined and executed without any pressure and professional. I learned a lot from the process. The team is knowledgeable and anticipates frequently asked questions
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Expert Review
Planning to secure your financial future with gold? Once you've decided, it's time to partner with the best precious metals investment company to ensure a secure and convenient investment process. Here, Augusta Precious Metals is a trusted name widely acknowledged as one of the best gold IRA providers.
What further adds to its credibility and reliability is the stamp of approval from the famous football player Joe Montana and hundreds of other customers. But is that enough to trust a company with your hard-earned money?
From what I have explored through my years of experience working in the precious metals industry, there is much to consider when entrusting an investment company with your retirement funds. From products to services, investment processes, storage facilities, and more — the only way to partner with the best precious metals company is by delving deeper into everything it offers.
To help you with that, this article will take you through everything that Augusta Precious Metals offers.
Augusta Precious Metals: A Brief Overview
Augusta has been in business since 2012, focusing solely on precious metals, particularly gold and silver IRAs. This is extremely rare in a market where larger companies offer additional products like conventional retirement accounts or crypto assets to target large-scale investors.
Here, if I consider Augusta's long-term focus on sticking to the products and quality it offers, this simply adds to the security and reliability of the company. After all, it's always better to trust a successful, highly competent company in precious metals investment that has stood the test of time.
This laser focus to ensure the best of what it offers is probably a primary factor that backs up Augusta's stellar online ratings and reviews, including a AAA rating from BCA. In terms of investment options, Augusta allows you to pick from all types of gold and silver products, including:
- Gold and Silver IRAs
- Gold and silver cash purchases
- Common gold bullion coins and bars
- Common silver bullion coins and bars
- Premium gold coins and bars
- Premium silver coins and bars
- IRA eligible coins
What Makes Augusta Stand Out?
In choosing the best precious metals company, I suggest you consider what services and features it offers that guarantee a smoother and more informed investment process. In this regard, here are some standout services I came across while looking into the factors that back up Augusta's solid online repute:
Educational Support and Resources
Augusta Precious Metals goes above and beyond to educate its consumers before they make a purchase. How exactly? By assessing your objectives, the company ensures that you're investing for the right reasons. Only after that do they suggest you the best possible investment options that cater to your investment needs.
Speaking from personal experience, the staff at Augusta Precious Metals were helpful and supportive when I contacted their customer service person to discuss my investment options. The team aided me in evaluating whether a gold IRA or other investment strategy suited my goals, without pushing me to invest with them. It gave me a very secure feeling, almost as if I was talking to my financial advisor who was interested in helping me make better investment decisions.
Apart from this, I was also impressed by the easy-to-access educational resources offered by the company. From a free one-on-one web conference given by a Harvard-educated economist Devlyn Steel, to a free Gold IRA guide, the latest market news, and a video library to navigate through the weekly economic situation of the market, the website had it all! And if that wasn't enough, I also found a separate section with videos that educate about precious metal investment scams. It's like accessing a pool of knowledge and awareness from the best in the industry.
Account Lifetime Support
During my exploration of Augusta Precious Metals' positive customer reviews, I discovered another impressive service they provide: lifetime support. The company places lots of emphasis on maintaining a continually high standard of professional customer service long after the sale has been made.
As a customer of Augusta, you will enjoy lifetime assistance from their team of gold professionals. This includes ongoing support from Augusta's customer success agent, educational department, IRA processing department and order desk.
Simplified Investment Process
I highly appreciate Augusta's straightforward investment process. With my extensive experience in precious metals investing, I can attest that not all companies offer such simplicity. Thus, I was pleasantly surprised by Augusta's streamlined approach. The team collaborates actively to handle all required paperwork smoothly.
So whether you need assistance in the IRA rollover or to start a new investment account from the beginning, Augusta will aid you every step of the way.
Augusta Precious Metals Ratings on Consumer Review Sites
Backed by my thorough research and extensive track record in the precious metals industry, I can confidently say that Augusta Precious Metals is one of the companies with the least customer complaints. From Better Business Bureau, Business Consumer Alliance, TrustPilot, and Consumer Affairs, there has not been a single complaint in the last 12 months!
Take a closer look at how the top consumer review sites rate Augusta:
Consumer Protection Agency | Rating | Number of Reviews | Complaints in Past 12 Months |
|---|---|---|---|
Better Business Bureau (BBB) | A+ | 121 | None |
Business Consumer Alliance | AAA | 97 | None |
TrustPilot | 3.8/5 | 2 | None |
Consumer Affairs | 4.9/5 | 135 | None |
Augusta Precious Metals Service Fee
If a simplified investment process, rich educational resources, and lifetime account support weren't enough, Augusta scored one more point on my review list for having a transparent fee structure.
To be precise, Augusta Precious Metals' overall fees include the following:
- Custodian Application Fee: $50 (one-time)
- Annual Custodian Fee: $100
- Sample Non-Government Depository Storage Fee: $100
For the first year, you'll pay $250. Following that, the charge is $200 per year. On every qualifying purchase, Augusta Precious Metals also pays for shipping and liability insurance for your metals until they are delivered to your chosen IRA storage location. This means you don't have to worry about additional administration, shipping, or insurance expenses.
Other than the above-mentioned fee, there will also be a margin fee on your purchase with Augusta Precious Metals. This margin fee varies depending on the product. Yet, it is worth considering that Augusta's markup on Common Bullion Products is comparable to most gold IRA providers. Note that the account minimum at Augusta Precious Metals is $50,000.
Augusta Precious Metals Storage
To help secure your gold IRA, Augusta lets you choose from a list of secure depository facilities in US cities and one location out of the country. After you complete your transaction, your precious metals will be delivered to the chosen storage facility within 7 to 10 days.
From what I have found, the company currently offers storage facilities in these cities:
- Delaware
- New Castle
- Delaware
- Springfield Gardens
- New York
- Mississauga (the only location supported for investors that want to secure their precious metals in Canada)
How to Invest with Augusta?
As I mentioned earlier, Augusta's investment process is straightforward compared to other companies I have invested with over the years. Many other gold IRA companies do not focus on simplifying their investment process. However, Augusta stands out for its simple 4-step process for customers to follow. Below is a concise breakdown of each step of investing with Augusta:
Step 1: Contact Augusta
When you contact their team, they will ask you to fill out an application for a new self-directed IRA account.
Step 2: Transfer Funds
After completing the form, you must transfer funds from your old retirement account to your new IRA account. If you're having any trouble, Augusta is there to assist you in completing the documentation necessary to roll over your existing retirement account.
Step 3: Make an Investment
Now it's time to purchase gold or silver products by contacting Augusta's Order Desk. To help you out, the order desk at Augusta will share a list of IRA-eligible coins so you can easily pick the precious metals you want to invest in and make your purchase.
Step 4: Sign Up for Delivery
Once you've purchased your preferred precious metals IRA, sign up for delivery at your preferred depository location. Your precious metals IRA will then be delivered to a secure depository certified by the IRS in your chosen location. However, if you're not investing in an IRA, you can always get your precious metals delivered to your address.
Pros & Cons
Pros
Cons
Conclusion
After discussing all that Augusta offers, it’s easier to evaluate what backs up the company’s solid online reputation. From their professional experience to transparency, educational resources, exceptional customer service, and more, Augusta doesn’t disappoint in any way.
Even then, based on my extensive experience in the precious metals industry, I suggest you carefully consider the investment products and services for yourself before making a final decision. Ultimately, I hope this detailed review of Augusta Precious Metals will answer all your queries and concerns about the company, and help you decide whether it's the right choice for you.
If you are still considering other options, see my article about the best precious metal investment companies in the US. You may also like this article comparing Augusta to Birch Gold Group, or to Goldco. For further information about the pros and cons of gold IRA, click here, or see my detailed guide on everything you need to know about gold IRAs.
Frequently Asked Questions
Yes. When looking at reviews from multiple sources, we get a clearer idea of how a business is doing. Considering Augusta through the same approach, the company has received great reviews from the most trusted consumer review sites — including Better Business Bureau.
Yes, Augusta is a legit company that works closely with Equity Trust, a leading US-based self-directed IRA custodian which has been in business since 1973.
No, there are no hidden costs or service charges when investing with Augusta. You can check all prices and incurred costs put forward by the company here.
