Letter from the Managing Editor:


Dear BPTrends Member:

I think we might title this BPTrends July issue the Survey. In addition to our own brief poll, Paul Harmon and Roger Tregear present a summary of responses to “Why a Process Architecture?” and Peter Matthijssen presents the results of a BIZZdesign BPM survey on business transformation. Additionally, Mike Marin presents results of research on CMMN. This issue also includes the usual broad base of content on BPM topics and we hope our readers will enjoy finding more than one topic of interest. As always, we would love to hear from you.

Carolyn Potts
Managing Editor

Be sure to follow @BPTrends on Twitter and join the BPTrends LinkedIn company page.

New Features

July 5, 2016


A Balance in Delivering Customer Value

This month’s video features Peter Matthijssen, managing consultant and trainer at Bizz Design, who presents his approach to delivering customer value.


Who Implements Business Process Change?

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Harmon’s Blog: Eye On BPM

BPM and Cognitive Apps

Increasingly, organizations will try to improve processes that involve decisions and in many cases they will do it by trying to incorporate cognitive technology.  To facilitate this, leading cognitive vendors will offer apps that will help companies solve specific kinds of problems. A good example of this is IBM's recent release of IBM Watson Tradeoff Analytics.  In effect IBM has developed a


Harmon on BPM: Where is BPM Today?

Harmon on BPM Column

In his Column this month, Paul highlights the development of BPM from 2003 to the present. While the focus on BPM may appear to have declined a bit, Paul observes that it has morphed into something more complex, but no less important… Today, leading companies are working to automate more complex cognitive processes – an effort that will continue to be a challenge over the course of the next few decades.

Business Rules Solutions: Pattern Questions for Harvesting Business Rules from Business Process Models

Business Rules Column

In this Column, Ron Ross and Gladys Lam discuss business rules as a powerful tool for practitioners to simplify business process models and enhance their quality. Pattern questions assist not only in capturing related business rules, but also in discussing related business issues with business stakeholders. Their Column presents a targeted set of pattern questions to assist in that process and illustrates them with practical examples.

Class Notes: Power of Text-mining in BPM

Class Notes Column

Jan vom Brocke, with his colleagues, Stefan Debortoli and Oliver Mueller, investigate text-mining’s potential to support BPM capabilities. Their results show that text-mining offers significant potential for building BPM capabilities in both exploitation and exploration. They identify the considerable potential of applying text-mining in BPM and conclude with a call for more discussion and contributions to this promising new lens through which to build BPM capabilities.

Practical Process: The Next Table Will Be Yours

Practical Process Column

Queuing for a popular restaurant that does not take reservations presented Roger Tregear with a great opportunity for introspection about process change. Read his Column for his analysis of how the queuing process might be improved.

Business Analysis: Change Management – Mitigating the Risk of Failure


Business process management requires the skills and knowledge to assist stakeholders to adopt and incorporate change at all levels of an organization. To accomplish this, Maureen McVey proposes change management principals as the cornerstone for every organizational shift.


Questioning BPM: Question 6, Why a Process Architecture?

Last month we published the fourth Article from a new book by Paul Harmon and Roger Tregear, Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month Paul writes a summary of responses to question 6, “Why a Process Architecture”?

Connecting Process to Business Value: What is an End-to-End Process Architecture?

In December of 2015, APQC conducted its annual survey to understand the challenges and priorities of process and performance management practitioners in 2016. In this Article, Roger Burlton, BPTA Founder and President and Managing Partner of Process Renewal Group, and Holly Lyke-Ho-Gland, Research Program Manager at APQC, present the second in their series of three Articles summarizing the results of the APQC survey. This Article focuses on defining an end-to-end process and demonstrating what a good end-to-end process should look like.

Results on Business Transformations Survey – 554 Respondents!

Peter Matthijssen, a BPTrends author and BIZZdesign Managing Consultant and Trainer, presents the results of their recent survey of over 550 BPM professionals worldwide, from management to practitioners in a wide range of disciplines. The Survey focused on (1) what organizations considered their biggest challenges when transforming into digital and adaptive enterprises and (2) how they use software to collaborate on, guide and execute change.

Looking at the Case Management Modeling and Notation (CMMN) from a Research Perspective

Mike Marin, an IBM Distinguished Engineer, and his colleagues at the University of South Africa in Pretoria evaluated CMMN against knowledge-intensive process requirements. The results so far are reported in this brief Article along with a link to the survey for readers willing to participate.

Calendar of Events


Building Business Capability, October 31-November 4, 2016, Las Vegas, Nevada. This popular annual North American Conference brings together a broad range of professionals who collaborate to provide integrated solutions for enterprise performance improvement.

Education and Training

BPTA BPM Professional Curriculum and Certificate Program

BPTA BPM Advanced Curriculum and Certificate Program

BPTA BPM Business Architecture Curriculum and Certificate Program

View Complete Calendar