Letter from the Managing Editor:

September 2017

Dear BPTrends Member:

Welcome back from summer vacations and the resumption of our regular BPTrends Update publication schedule. This month, Tom Bellinson, long time author of the popular Column, Process Solutions, launches a new series, The Agile Practitioner, in which he will discuss Agile process management. Be sure to read his inaugural Column.

We need your comments and suggestions to continue our efforts to provide our readers with the best available coverage of BPM topics. Please let me hear from you at capotts@bptrends.com.

Please watch for our announcement this month of our 7th Biennial BPM Market Survey. This year our survey will focus on many of the issues we have tracked over the years but will also focus on some of the changing conditions in the market place. Don’t miss the opportunity to participate.

Carolyn Potts
Managing Editor

Be sure to follow @BPTrends on Twitter and join the BPTrends LinkedIn company page.

New Features

September 5, 2017




People’s Perception of Change

Gina Abudi, President of Abudi Consulting Group, presents a brief discussion of People’s Perception of Change.


Are you planning on going to a process conference to learn or network?

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Harmon’s Blog: Eye On BPM

A New Chance for Process Measures

Business process advocates have always been in favor of measurement. More to the point, CMMI, which defines the levels organizations go through as they incorporate business process awareness and practices into their organizational DNA, suggests that level 4 involves “managing using process data.” Managing, using process data, requires, as a prerequisite that one have useful data about processes


Harmon on BPM: Business Process Conferences

Harmon on BPM Column

In this Column, Paul discusses the decline in Conferences focused on BPM which he attributes to the idea that “we are currently in a lull, waiting for some new development to put fresh wind in the process sails.” He provides commentary on the fall 2017 conferences and looks forward with great enthusiasm to spring 2018 conferences.

The Agile Practitioner: Using Agile Tools

Process Solutions Column

For several years, BPTrends author, Tom Bellinson wrote a quarterly Column titled Process Solutions. This month he begins a new series for BPTrends entitled “The Agile Practitioner.” In his first Column in this series, Tom provides a detailed explanation of what agile processes do and how they can be applied.

Applying Process Changes: Match Making: Certification Requirements and Process Frameworks

APQC conducted a study to explore how organizations connect their processes to certification standards to improve the auditing experience and make certain that process and quality efforts work toward the same goals. In this Column, Holly discusses answers to key questions that arose from the study.

Essentials of Business Architecture: Measuring Performance Part 1

Having covered a variety of topics relating to business architecture, Roger Burlton turns his attention to the question of how we can measure what we have defined. In Part 1 of a two-part series, he provides a list of key performance indicators and how to apply them. Part 2 of Measuring Performance will be published in the October Update.


Digital Transformation—The Why is Easy, the how is Difficult

John McGrath, project management professor at Dublin (Ireland) Institute of Technology and Philip Martin, CEO, founder of Cora Systems, assert that there is no one-size-fits-all solution to digital transformation. Successful transformation develops organizational agility to meet demands in the fast-moving digital future. Read their Article for their take on how to achieve a successful digital transformation.

Three Techniques to Streamline Your Business’s Inefficient Processes

Lewis Robinson’s many years’ experience as, a business consultant specializing in social media marketing, CRM, and sales, believes that for a business to truly soar, inefficient processes must be streamlined and automated. .Read his Article for advice on how to accomplish that goal.

Calendar of Events


IRMUK— London, England, October 16-19, 2017. This popular BPM Conference is co-located with the Enterprise Architecture Conference.

Building Business Capability— Loew’s Royal Pacific Resort, Orlando, Florida November 6-10, 2017.

Education and Training

  • BPTA BPM Professional Curriculum and Certificate Program
  • BPTA BPM Business Architecture Curriculum and Certificate Program
    • AFI Canada, Quebec, September 14, 2017 BPTA 101 (French)
    • AFI Canada, Quebec, September 26-29, 2017 BPTA 302 French)
    • Qualisoft, Oslo, Norway, October 16-20, 2017
  • Business Architecture
    • AFI Canada, Quebec, October 30-31, November 9-10, 2017 401 (French)

View Complete Calendar