Letter from the Managing Editor:

September 2014

Dear BPTrends Member:

Welcome back. Hope everyone was able to relax and enjoy their summer activities.

This month’s BPTrends UPDATE features a collaborative effort between two BPTrends Columnists, Tom Bellinson and Keith Harrison-Broninski as well as an Article on Business Analysis by Debra Paul, Managing Director of Assist Knowledge Development Ltd. and co-author and editor of three books on Business Analysis. We hope you will find these and the other Columns and Articles of interest.

Carolyn Potts
Managing Editor

New Features

September 2, 2014




Process Communication

This month, Tom Einar Nyberg, Head of BPM at Capgemini Norway and a leading expert in the practical application of Business Process Management, presents four principles for effectively communicating what BPM can do for an organization.



How would you characterize the senior executives of your organization?

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Harmon’s Blog: Eye On BPM

BPM and Senior Executives

During September we had a mini-poll as to how readers would characterize the senior executives of their organizations. Only 26 people responded, so this can't be considered very definitive, however, of those that responded, 12% said that their senior executives "understand the process perspective and are supportive of process change initiatives."   At the opposite extreme, 4% said his or her


Harmon on BPM: A BPM Methodology—What Is It and Why It Is Important

Harmon on BPM Column

This month Paul Harmon sets out to define the characteristics of a good BPM Methodology and builds a case for why organizations should adopt a comprehensive top down methodology if they are interested in achieving measurable performance improvement.

Process Solutions: Software Development – Collocation!

Process Solutions Column

In his previous Column in the Software Solutions series, Tom Bellinson presented the Agile Manifesto and introduced the basic principles of how the philosophy aligns with good process management techniques. Recognizing that getting the “soft stuff” right is one of the biggest challenges of any operating philosophy, he sought the expertise of fellow Columnist Keith Harrison-Broninski in providing the solution to that challenge.

Performance Architecture: The Well-Designed Process

Performance Architecture Column

Roger Addison and Carol Haig assert that good design is a critical component of all business process solutions. In their Column this month, they present a model for creating a well-designed process and describe the benefits that a good design delivers to an organization…

Empty Swimlanes

Human Processes Column

In his last Column, Keith Harrison-Broninski showed why Virtual Team Planning (VTP) is more appropriate for the contracting of large scale services than other work management techniques. In this Column, Keith looks at a key problem that arises if you try to manage such collaborative work using mainstream BPM techniques – specifically, the “empty swimlane” problem.


Manage Business Process Change with Process Quality, Design & Approval Checklists

Arun Kumar Asokan, a BPM consultant at Infosys, Ltd, attempts to answer the frequently asked question– How to manage process changes efficiently in an enterprise? Arun asserts that the lack of standard approaches and tools make effective process governance a challenge. In this Article, he provides a step by step approach to review and approve process changes in an organized fashion by using three different checklists. Read his Article for details.

Business Analysis – to Maturity and Beyond

Until recently, Business Analysts have felt uncertain about where they fit in the overall process of business improvement. In recent years, however, increasingly skilled and experienced analysts have gained additional responsibility and influence in their organizations. In her Article, Debra Paul describes the Business Analysis Maturity Model, which defines the various levels of maturity of the Business Analysis Practice within an organization.

Calendar of Events

BPTrends BPM Conferences

BPM 2014, September 7-11, 2014, Eindhoven, The Netherlands. BPM 2014 is the 12th conference in a series that provides a forum for researchers and practitioners in the field of Business Process Management. Originally scheduled in Haifa, Israel, due to an unstable situation in Southern Israel, it has been moved to Eindhoven, The Netherlands.

Building Business Capability Conference November 2-6, 2014, Ft. Lauderdale, Florida.  This popular annual North American Conference is co-produced by BPTrends, Business Rules Solutions and the IIBA, bringing together a broad range of professionals who collaborate to provide integrated solutions for enterprise performance improvement.

BPTrends Associates Education and Training

View Complete Calendar