Letter from the Managing Editor:

October 2016

Dear BPTrends Member:

Although the autumn leaves haven’t begun to fall yet here in Boston, there’s a bit of a nip in the air, a harbinger of what’s to come in the ensuing winter months. We are continuing to offer what we hope will be of interest to you by way of timely and compelling content. As always, our Columnists offer their well informed perspectives and insights in their areas of expertise. In the Articles, a team of authors from the University of Tartu in Estonia provide an enlightening Article on Blockchain Technology, and Stacey Wright continues her series on Governance.

We want to remind you that the Building Business Capability Conference is coming up the end of this month from October 31 to November 4 in Las Vegas. Follow the link to register.

Carolyn Potts
Managing Editor

Be sure to follow @BPTrends on Twitter and join the BPTrends LinkedIn company page.

New Features

October 4, 2016




Managing Value Creation

Tom Einar Nyberg, Head of BPM Capgemini Norway, presents Managing Value Creation.


There's been lots of talk about analyzing and designing processes that are responsive to constant changes -- to so-called dynamic business processes. Sometimes this is called Case Management, at other times it’s given some other name. The OMG's new CMMN (Case Management. Modeling Notation). So here's the question:

Is your organization actively exploring or using a dynamic modeling approach to business process development?

View Results

Loading ... Loading ...

Harmon’s Blog: Eye On BPM

Macro and Micro Processes

As I work with people trying to analyze processes, I increasingly find myself drawn to the importance of distinguishing between the problems associated with (1) large scale processes, like value chains and level one processes like Manufacture x and Sell x, and (2) smaller processes, like sets of activities that can be automated by software applications. In a sense this distinction is rather


Harmon on BPM: Knowing Where to Tap

Harmon on BPM Column

Paul uses an anecdote about an engineer who charged what the customer thought to be an unreasonable sum for tapping his hammer on a pipe joint to repair a problem. When questioned about his fee, the engineer explained that “knowing where to tap with the hammer” required a great deal of hard won expertise. Similarly, the value a good BPM consultant brings to a job is a result of education and lots of experience. Read Paul’s Column to see if you have encountered some of the scenarios Paul describes.

Business Rules Solutions: Pattern Questions for Harvesting Business Rules from Business Models of Milestones or States

Business Rules Column

Ron Ross continues his series on Pattern Questions, focusing this month on questions pertaining to business models of milestones or states. Ron believes these questions assist not only in capturing related business rules, but also in discussing and resolving related business issues with business stakeholders. In this Column, he presents a targeted set of pattern questions pertaining to milestones and illustrates them with practical examples.

Business Architecture Essentials: ‘Developing your Process Architecture: It’s all about your work’


Continuing his series on the Essentials of Business Architecture, Roger focuses this Column on “the work that must be done.” He believes that a useful process architecture should be built by working from the outside in. Read his Column to learn the techniques he uses to achieve this end. Part 2 of this Article will be published in the November Update and will focus on the Components of a Good Business Architecture.

Business Analysis: So What Do You Do?


In her Column this month, Maureen McVey provides an answer to that frequently asked question at social gatherings, so what do you do? She offers a thorough but succinct response that BPM practitioners will find helpful in defining the BA role vis a vis the BPM role.


The Role of a Governance Committee

In her first Article in this series, Stacey Wright, a program manager at Macedon Technologies, discussed the Steps to Governance. In this, the second Article, she focuses on the role of a Governance Committee, which she considers key to the long-term success of a BPM initiative. She offers the voice of experience in making the committee a powerful platform for change within the organization. The third Article will be published in the November Update.

Question 7-What’s The Return on Process?

In the July Update we published the fifth Article from a new book by Paul Harmon and Roger Tregear, Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month, Paul writes a summary of responses to Question 7, “What’s the Return on Process?”

Blockchain and Business Process Improvement

The authors begin their discussion by stating, “We’re in the year of Blockchain…” They believe that Blockchain Technology has the potential to have a significant impact on a wide spectrum of business process. Read their interesting analysis of this new technology and how they believe it can relate to Business Process Improvement.

Calendar of Events


Building Business Capability—October 31-November 4, 2016, Las Vegas, Nevada. This popular annual North American Conference brings together a broad range of professionals who collaborate to provide integrated solutions for enterprise performance improvement.

Education and Training

View Complete Calendar