Using ROI to Measure the Results of Business Process Improvement Initiatives
Given today`s economic environment, there`s little need to emphasize the importance of return on investment. But when and how to use ROI analysis to prove the benefits of a proposed business process initiative is an issue Gina Abudi considers in this compelling Article. Not all initiatives are equal, and the author provides guidelines for selecting the ones that offer the best opportunity for significant impact across the organization. Additionally, she offers a step-by-step method for calculating ROI. This is a must read and a valuable resource for all BPM professionals.
Using ROI to Measure the Results of Business Process Improvement Initiatives
October 7, 2008 , By