The World is not enough
Joachim van den Bergh
Joachim Van den Bergh, Sara Thijs, Öykü Isik, Stijn Viaene, all affiliated with the Vlerick Leuven Gent Management School, assembled a nine-member panel of experts to discover how BPM could fit into and contribute to the customer-centric concept. They publish the results of their study in this Article.
The World is not enough
June 5, 2012 , By
