The Third Wave: The New Rules of BPM

The Third Wave: The New Rules of BPM
Howard Smith and Peter Fingar describe how they believe the rules for developing business process solutions have changed. They enumerate 36 rules that process people have lived by, and suggest how they are all being shifted during the transition to BPM.

Howard Smith

Howard Smith

Howard Smith is CTO (Europe) for CSC and a Research Associate with the Leading Edge Forum (LEF). Howard has recently developed CSC's methodology for Services Innovation, based on Services Blueprinting and the Southbeach Notation. A sought after speaker, advisor and problem solver, Howard’s expertise spans early stage technology search, software engineering, systems integration, business process, services innovation, ideation and futures scanning. He is the author of two books: Business Process Management: The Third Wave and IT Doesn’t Matter - Business Processes Do. Contact Howard via LinkedIn at https://www.linkedin.com/profile/view?id=9859.
Share
Share
Share