The Idea Behind Business Process Improvement
Florian Forster
In early 2005 BPTrends announced that we would publish the best paper submitted by a graduate or undergraduate student on business process change written during 2005. The winner of the 2005 contest is Florian Forster, a doctoral student at Munich University of Technology, in Germany, and a Visiting Student at Queensland University of Technology, in Australia. The paper begins with a general discussion of what actually happens when an analyst seeks to move from an As-Is to a To-Be process, and then proceeds to propose some BP improvement patterns that can help designers conceptualize their options.
The Idea Behind Business Process Improvement
April 3, 2006 , By
