The Five “Rights” of Business Process Management
While working with a client in the medical field, Howard Webb became aware of The Five “Rights” of patient care, a checklist used by members of the nursing profession as a precaution against making critical errors in ministering to patients. In reflecting on the usefulness of the checklist, Howard thought an adaptation of that approach could prove helpful in avoiding costly errors in process improvement projects. Before you recommend reorganization or purchasing new technologies, read Howard`s Five “Rights” of BPM.
Howard Webb
Howard Webb has over 25 years experience as a consultant, coach, facilitator, and speaker on the topics of Business Process Management (BPM), data architecture, and project management. He is a conference speaker and trained over 60 organizations worldwide in the theory and practice of BPM. Howard is a founding partner of Bizappia (www.bizappia.com) a consulting and services firm focused on business strategy and performance. He also founded and chairs the Midwest BPM Users Group (www.bizoomph.com).
Latest posts by Howard Webb (see all)
- The Five “Rights” of Business Process Management - April 5, 2011
