The Five “Rights” of Business Process Management
While working with a client in the medical field, Howard Webb became aware of The Five “Rights” of patient care, a checklist used by members of the nursing profession as a precaution against making critical errors in ministering to patients. In reflecting on the usefulness of the checklist, Howard thought an adaptation of that approach could prove helpful in avoiding costly errors in process improvement projects. Before you recommend reorganization or purchasing new technologies, read Howard`s Five “Rights” of BPM.
The Five “Rights” of Business Process Management
April 5, 2011 , By