Tell us a little about how your organization approaches large business transformation projects?

• We treat them just like normal business process change projects
• The process team is different because senior management is heavily engaged
• The teams are larger because of the scale of the project
• Process people are usually subordinate to technology/IT people who lead transition
• There is less emphasis on modeling what people do and more on changing technology/IT
• Because of the scale and importance to the organization, there is a lot more pressure

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