Show me the Money
In this engaging Article, Christine Dicken and Carla Howard, performance consultants at Arizona Public Service, describe how they were able to convince the sponsors of the Center for Process Excellence that, despite economic hard times, investment in continuous process improvement was worthwhile. How did they do it? Literally, by proving the economic value of performance improvement by developing a financial analysis tool that presented their case in the “language of their executives.” Read this fascinating account of their journey to successfully “Showing the Money.”
Show me the Money
April 6, 2010 , By