This month we resume our regular publishing schedule presenting new content by our Columnists and Contributors. Among our Columns this month is a compelling discussion by Roger Tregear of processed-based management, and Paul Harmon's interesting insights into how he might respond to a solicitation for a process job at a casino. As always, I hope you will find something that piques your interest, and I encourage you to share your thoughts on what we have presented here.
Carolyn Potts
Managing Editor
BPTrends
www.bptrends.com
