Roots of the Business Process Mapping

Roots of the Business Process Mapping
In the May BPTrends Monthly Update, Paul Harmon reviewed Ben B. Graham`s groundbreaking book, Detail Process Charting: Speaking the Language of Process. This month, Ben Graham graciously agreed to update the first chapter of his book. Readers will discover a meaningful context for understanding the BPM movement, its origins and its development through the decades.

Ben B. Graham

Ben B. Graham

Ben B. Graham is President of The Ben Graham Corporation and author of the book, Detail Process Charting: Speaking the Language of Process, published by John Wiley Publishers. His company pioneered the field of business process improvement, and has provided process improvement consulting, coaching and education services to organizations across North America since 1953. Ben has worked with many organizations to build libraries of business process maps and develop effective, process-focused, continuous improvement programs. His organization publishes Graham Process Mapping Software, which is designed solely for preparing detail process maps. More information about the software is available at http://www.processchart.com.
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