Reorganizing a Department in 9 Steps

by Grant HEnson

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The Language of Work Model

The Language of Work Model is a revolutionary approach to improving organizational effectiveness. It facilitates enhanced performance in departments, teams, or organizational units by providing operational clarity and alignment. The model does this using a systematic process that examines work from a behavioral perspective.

The Language of Work Model has been successfully implemented in various organizations over the past decade. It empowers managers with a unique methodology to ensure smooth functioning and profitability within their units.

The model employs a nine-step process that can be completed within ten days. This process assists in work execution, identifies performance improvement needs, and guides the reorganization of functions.

The results of implementing the Language of Work Model include:

  • value proposition: This is a clear and concise statement of the unique value that the department delivers. It guides all subsequent decisions about how work is done.
  • core process map: This is a written document that delineates what the department does to achieve its value proposition. It also identifies the measurements required to assess performance and detect areas requiring improvement.
  • Identification of required job positions: This process identifies the roles and positions necessary for the department to achieve its goals effectively.
  • Job models for all positions: These outline how individuals should perform their work and the skills, knowledge, attributes, and competencies required for employee selection, development, performance review, and performance improvement interventions.
  • Identification of organizational work support: This is a crucial aspect of the model, as it identifies the resources and support that employees need to get their work done effectively.
  • Workload assessment: This ensures that the department is adequately staffed by determining the number of employees needed to achieve the value proposition.
  • An organizational chart: This visual tool facilitates understanding of the department’s structure and the relationships between different roles and functions.
  • An organizational model: This model aligns the department’s processes and job models to delineate how the group works together to achieve its goals.
  • An implementation and change management plan: This is a strategic plan for implementing the changes described in steps 1-8 and managing the transition smoothly and effectively.

The Language of Work Model is a powerful tool for managers seeking to enhance their department's performance, streamline processes, and foster better alignment within their team and the broader organization. By offering a systematic and comprehensive approach to reorganization, it provides a pathway to improved efficiency, effectiveness, and profitability.

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