Reaching New Heights in Business Performance Metrics: Getting the Right Answers for the Most Important Questions
Martin Klubeck
In this Article, Martin Klubeck and Russ Cheesman present a tool, called the Answer Key, which offers a comprehensive starting point for developing meaningful metrics. The authors provide a detailed description of how to apply the Key to evaluate your current metrics program or, alternatively, how to create metrics from scratch.
Reaching New Heights in Business Performance Metrics: Getting the Right Answers for the Most Important Questions
May 1, 2012 , By
