A good process is one that is effective, efficient, and aligned with the organization's strategic goals and values. It should deliver something of value to someone outside of the process, create value for the organization operating the process, and align with the corporate values and strategy.
What is a Process?
A process can be defined as the "definition of the tasks and the sequence of those tasks necessary to fulfill an objective." The objective of a process can be anything from producing a product to providing a service. The important thing is that the process must deliver something of value to someone outside of the process.
What Makes a Process Good?
There are three key elements that make a process good:
- Effectiveness: A good process is effective in achieving its objective. This means that the process should be able to produce the desired output in a timely and efficient manner.
- Efficiency: A good process is efficient in its use of resources. This means that the process should not waste time, money, or other resources.
- Alignment: A good process is aligned with the organization's strategic goals and values. This means that the process should support the organization's overall objectives and should be consistent with its values.
How to Create a Good Process
There are a number of things that can be done to create a good process. These include:
- Define the objective of the process. What do you want the process to achieve?
- Identify the tasks that need to be performed. What are the steps that need to be taken in order to achieve the objective?
- Determine the sequence of the tasks. In what order should the tasks be performed?
- Identify the resources that are needed. What resources will be required to perform the tasks?
- Measure the performance of the process. How will you know if the process is effective and efficient?
- Continuously improve the process. As the process is used, you should identify areas for improvement and make changes accordingly.
A good process is essential for any organization that wants to be successful. By following the steps outlined above, you can create a process that is effective, efficient, and aligned with your organization's strategic goals and values.