Processes, Rules, and Managerial Responsibility
We take a very broad look at the idea that executives bear responsibility for what their organizations do. Every executive is, of necessity, a process manager – especially when the process starts producing unacceptable results. Even executives who don't think of themselves as process managers must have a thorough understanding of how things get done inside their organizations, the relationships among the core processes and the performance measures.
Processes, Rules, and Managerial Responsibility
July 15, 2008 , By
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