Process Mining: Ana Aeroportos de Portugal
Alberto Manuel
Ana Aeroportos is responsible for managing the entire airport infrastructure in Portugal. They sought to improve their “Change Order” process by making it leaner and reducing the time required for process improvement. Alberto Manuel, a BPM consultant, describes how Ana Aeroportos used Process Mining to successfully achieve their goals of quickly identifying problems and quickly improving their “Change Order” process.
Process Mining: Ana Aeroportos de Portugal
February 7, 2012 , By