Process in Practice: Process is not always WISIWYG
Too often process practitioners create lots of process drawings that never get used in practice. Even when process models are actually used to implement operational processes, they are not necessarily the same as the processes that were designed – in other words process is not always “What You See Is What You Get”. Rob Davis provides three techniques that can ensure that you achieve process WYSIWYG but emphasizes that the most important element in achieving this is to ensure that the business thinks process and values process.
Process in Practice: Process is not always WISIWYG
September 3, 2013 , By