Process Improvements, Measures and Metrics—the Products of Lean Six Sigma

Process Improvements, Measures and Metrics—the Products of Lean Six Sigma
Rex Reagan
In this Article, Rex Reagan, a former Navy Commander and a Senior Managing Consultant for IBM Global Services, focuses on the significance of Lean Six Sigma, its methodologies, its impact on processes, and the value derived from accumulating the resulting measures and metrics. .He offers a five-step model which, he claims, will uncover process waste, reduce non-value add activity, and increase productivity.

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