Practical Process: What if “Top Down” Isn’t Possible?
In an ideal world, all BPM initiatives would begin with the enthusiastic commitment of top management. However, in most organizations, this is not the case. In most cases, BPM practitioners spend most of their time engaged in Process Improvement projects. In his Column this month, Roger Tregear offers some sound advice on how to get from Process Improvement (PI) to Process Management (PM).
Practical Process: What if “Top Down” Isn’t Possible?
June 7, 2011 , By