Practical Process: The Problem of the Question Mark
Everyone agrees that measuring process performance is fundamental, but few do it well. In his Column this month, Roger explores some problems in establishing real process measures, capturing current values and setting targets. Read his Column and measure your experiences against Roger`s summary and analysis of measurement issues.
Roger Tregear
As the Principal Advisor with TregearBPM (www.tregearbpm.com), Roger Tregear delivers BPM courses and consulting assignments around the world. Roger spends his working life talking, consulting, thinking, and writing about analysis, improvement, innovation, and management of business processes. His work with clients is in organizational performance
improvement and problem solving based on BPM capability development, and business process, analysis, improvement, and management. He helps small and large organizations understand the potential, and realize the practical benefits, of process-based management. Roger is the author of the book Reimagining Management. Contact Roger on +61 (0)419 220 280 or at roger@tregearbpm.com.
Latest posts by Roger Tregear (see all)
- Practical Process: Process Improvement Is Not Enough - June 6, 2022
- Practical Process: What Should a Process Owner Know? - January 3, 2022
- Practical Process: Why is Process Work Different? - September 7, 2021
- Practical Process: A New As Is–Making Process Improvement Real - May 31, 2021
- Practical Process: Speaking to the Board–A Fab Way to Communicate with Strategic and Effective Executive Decision-Makers - April 5, 2021
