Practical Process: Process Lenses
Roger Tregear proposes that business process practitioners apply a series of lenses to accomplish an effective analysis of complex processes. Building a set of metaphorical lenses and deliberately using them to focus thinking on a range of important perspectives, one at a time, provides a richer understanding of the context, purpose and performance of the process-in-focus. Read his Column to learn about a practical and useful technique to apply when analyzing your organization`s processes.
Practical Process: Process Lenses
December 7, 2010 , By