Practical Process: Occasionally, It has to be Remarkable
Roger Tregear was alarmed when he read recently that fewer than 40% of major improvement projects succeed in reaching their stated goals—obviously not a statistic to quote in garnering support for a process improvement project. How can practitioners improve on that statistic? He asserts that process improvement is not about making lists of the obvious. Rather, it`s about knowing what problem we are trying to solve and pushing the envelope to find all the possible change ideas and selecting the best among them. Read this Column for Roger`s 4Dimensions solution.
Practical Process: Occasionally, It has to be Remarkable
September 14, 2010 , By