Practical Process: Exchanging Value

Practical Process: Exchanging Value
Roger Tregear posits that delivering value is only one part of what actually happens in an organization`s value chain. Organizations must deliver value and receive value in return in order to be sustainable. Read his advice on how to maintain a balance between the Customer Value Proposition and the Process Value Proposition.

Roger Tregear

Roger Tregear

As the Principal Advisor with TregearBPM (www.tregearbpm.com), Roger Tregear delivers BPM courses and consulting assignments around the world. Roger spends his working life talking, consulting, thinking, and writing about analysis, improvement, innovation, and management of business processes. His work with clients is in organizational performance improvement and problem solving based on BPM capability development, and business process, analysis, improvement, and management. He helps small and large organizations understand the potential, and realize the practical benefits, of process-based management. Roger is the author of the book Reimagining Management. Contact Roger on +61 (0)419 220 280 or at roger@tregearbpm.com.
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