Practical Process: Are You Being Served?
Recently, Roger Tregear has been engaged in several discussions involving the term “service,” all of which add up to a wide range of views on what a service might be and what we should do about it. Does a service architecture replace a process architecture or is it the same thing? Roger argues that, from his perspective as a process advocate, “service” is another term for the concept of “value” that is delivered by a process. We hope you`ll weigh in on the issue.
Roger Tregear
As the Principal Advisor with TregearBPM (www.tregearbpm.com), Roger Tregear delivers BPM courses and consulting assignments around the world. Roger spends his working life talking, consulting, thinking, and writing about analysis, improvement, innovation, and management of business processes. His work with clients is in organizational performance
improvement and problem solving based on BPM capability development, and business process, analysis, improvement, and management. He helps small and large organizations understand the potential, and realize the practical benefits, of process-based management. Roger is the author of the book Reimagining Management. Contact Roger on +61 (0)419 220 280 or at roger@tregearbpm.com.
Latest posts by Roger Tregear (see all)
- Practical Process: Process Improvement Is Not Enough - June 6, 2022
- Practical Process: What Should a Process Owner Know? - January 3, 2022
- Practical Process: Why is Process Work Different? - September 7, 2021
- Practical Process: A New As Is–Making Process Improvement Real - May 31, 2021
- Practical Process: Speaking to the Board–A Fab Way to Communicate with Strategic and Effective Executive Decision-Makers - April 5, 2021
