Points of View
In his work as a BPM consultant, Roger Burlton frequently encounters situations in which the complexity of a BPM project is further complicated by individual stakeholders who advocate strongly for their singular point of view – one that is, more often than not, in conflict with those of other stakeholders. Moreover, the stakeholders are often confused regarding the nature of BPM. Unresolved, the confusion, combined with the conflicting points of view, can derail effective implementation of BPM. Read his Column and provide Roger feedback on your own experiences in dealing with varying points of view in your organization.
Points of View
January 6, 2009 , By