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Points of View

January 6, 2009 , By

Points of View
In his work as a BPM consultant, Roger Burlton frequently encounters situations in which the complexity of a BPM project is further complicated by individual stakeholders who advocate strongly for their singular point of view – one that is, more often than not, in conflict with those of other stakeholders. Moreover, the stakeholders are often confused regarding the nature of BPM. Unresolved, the confusion, combined with the conflicting points of view, can derail effective implementation of BPM. Read his Column and provide Roger feedback on your own experiences in dealing with varying points of view in your organization.

Roger Burlton

Roger Burlton

Roger Burlton is Chairman of the BPTrends Board of Advisors and a Founder and Chief Consultant of BPTrends Associates. He is considered a global innovator in methods for Business Process and is recognized internationally for his thought leadership in Business Process Management. Roger has developed and chaired several high profile conferences on Advanced Business and Information Management and Business Process Management, globally.  He currently chairs the annual BPM Forum at the Building Business Capability Conference in the US and the IRM UK BPM Conference in Europe and his pragmatic BPM global seminar series, started in 1991, is the longest continuous running BPM seminar in the world. Rogers is the author of the best selling book, Business Process Management: Profiting from Process and the Business Process Manifesto. He is widely recognized for his thought leadership in business process strategy, business architecture, process analysis and design and process management, measurement and governance.  Roger graduated with a B.A.Sc. in Industrial Engineering from the University of Toronto and is a certified Professional Engineer in the Province of Ontario.
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