Points of View: Who Cares about your Business Processes?
Sorting through the myriad, complicated relationships among stakeholders is a challenge to any change manager, but a challenge that must be overcome if the project is to succeed. In this Column, Roger provides a foundational model for stakeholder analysis that will be of interest to any manager faced with the push and pull of stake holders` conflicting interests. Without an analytical approach to reconciling the conflicts, most projects will be derailed and fail.
Points of View: Who Cares about your Business Processes?
March 2, 2010 , By