Points of View: Who Cares about your Business Processes?

Points of View: Who Cares about your Business Processes?
Sorting through the myriad, complicated relationships among stakeholders is a challenge to any change manager, but a challenge that must be overcome if the project is to succeed. In this Column, Roger provides a foundational model for stakeholder analysis that will be of interest to any manager faced with the push and pull of stake holders` conflicting interests. Without an analytical approach to reconciling the conflicts, most projects will be derailed and fail.

Roger Burlton

Roger Burlton

Roger Burlton is Chairman of the BPTrends Board of Advisors and a Founder and Chief Consultant of BPTrends Associates. He is considered a global innovator in methods for Business Process and is recognized internationally for his thought leadership in Business Process Management. Roger has developed and chaired several high profile conferences on Advanced Business and Information Management and Business Process Management, globally.  He currently chairs the annual BPM Forum at the Building Business Capability Conference in the US and the IRM UK BPM Conference in Europe and his pragmatic BPM global seminar series, started in 1991, is the longest continuous running BPM seminar in the world. Rogers is the author of the best selling book, Business Process Management: Profiting from Process and the Business Process Manifesto. He is widely recognized for his thought leadership in business process strategy, business architecture, process analysis and design and process management, measurement and governance.  Roger graduated with a B.A.Sc. in Industrial Engineering from the University of Toronto and is a certified Professional Engineer in the Province of Ontario.
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