Points of View: Process Project Perspectives – Hope is Not a Strategy and Ignorance is Not Bliss
Process change projects – large and small – offer numerous opportunities for derailment, not least among them the many differing perspectives held by interested parties. Derived from his years of experience as a BPM practitioner and consultant, Roger Burlton developed a technique to avoid such derailments. He urges a rigorous program at the outset of the project that involves personal goal alignment with the organization`s business and customer requirements. In his Column this month, he shares his insights and methods to achieve this alignment.
Roger Burlton
Roger Burlton is Chairman of the BPTrends Board of Advisors and a Founder and Chief Consultant of BPTrends Associates. He is considered a global innovator in methods for Business Process and is recognized internationally for his thought leadership in Business Process Management. Roger has developed and chaired several high profile conferences on Advanced Business and Information Management and Business Process Management, globally. He currently chairs the annual BPM Forum at the Building Business Capability Conference in the US and the IRM UK BPM Conference in Europe and his pragmatic BPM global seminar series, started in 1991, is the longest continuous running BPM seminar in the world. Rogers is the author of the best selling book, Business Process Management: Profiting from Process and the Business Process Manifesto. He is widely recognized for his thought leadership in business process strategy, business architecture, process analysis and design and process management, measurement and governance. Roger graduated with a B.A.Sc. in Industrial Engineering from the University of Toronto and is a certified Professional Engineer in the Province of Ontario.
Latest posts by Roger Burlton (see all)
- Burlton: Why I Wrote Business Architecture - July 4, 2022
- Essentials of Business Architecture: Measuring Performance: Part 1 and Part 2 - March 1, 2021
- ESSENTIALS OF BUSINESS ARCHITECTURE: Freedom Within a Framework - October 5, 2020
- Business Architecture Essentials: ‘Business Architecture and my Unplanned Marathon’ - December 2, 2019
- Essentials of Business Architecture: Design the Business Phase - April 1, 2019
