Performance Improvement: Data That Drives Process Performance Design and Improvement

Guy W. Wallace has been in the T&D field since 1979 and a performance improvement consultant to government and industry since 1982. His clients since then have included 5 of the top ten and 27 of the current Fortune 500 firms, plus other non-US companies such as BP and Siemens, and government agencies such as NASA. He has analyzed and designed/developed training & development and other performance improvement interventions for almost every type of business function and process. He specializes in the design of performance-based Curriculum Architecture Designs (CADs) for critical target audiences in critical business processes. He has completed 72 CADs since the first in 1982. He has developed over 100 days of performance-based T&D. He has also worked on performance-based selection, appraisal, and compensation systems. Guy is the author of three books, and is a recipient of several ISPI Awards of Excellence for his book "lean-ISD" and for training. He has published more than 50 articles in the Performance Improvement Journal, Training Magazine, ASTD's Technical & Skills Magazine, The Journal for Quality & Participation, among other publications and newsletters. Guy has presented more than 50 times at international conferences and local chapters of the International Society for Performance Improvement (ISPI) and the American Society for Training & Development (ASTD). He has also presented at the Conference on Nuclear Training & Education (CONTE) and various Lakewood Conferences, and was the invited speaker for the Organizational Behavior Management Network's track at the 2003 American Behavior Analysis conference. He has served as the treasurer and an executive director of the 1999-2000 board of directors of the International Society for Performance Improvement and is currently ISPI's president for the 2003-2004 year. His professional biography was listed in Marquis Who's Who in America in 2001.