Performance Architecture: The Way We Do Things Now
What happens when well-designed processes are not aligned with the practices of the supervisors who perform them? In their Column this month, Roger Addison and Carol Haig examine this question and identify the symptoms of process and practice misalignment. Read their Column for practical solutions that can help in “halting the cycle of poor performance.”
Performance Architecture: The Way We Do Things Now
February 2, 2010 , By