Performance Architecture: A Walk on the Performance Side—Part 2
In Part 1of a three-part series, Roger Addison and Carol Haig investigated the work of the Performance Architect at the Worker/Individual/Team level and provided a visual and diagnostic model designed to focus clients on performance issues and alternate solutions to the almost automatic request for training. In this Column, the authors explore the work of the Performance Architect at the Work/Process/Practice level and provide a Time and Motion Workflow Chart to assist in an analysis of how the work being done produces or does not produce the desired results.
Performance Architecture: A Walk on the Performance Side—Part 2
October 4, 2011 , By