Performance Architecture: A Walk on the Human Side, Part 1
Using their “license to snoop,” Performance Architects uncover the nuances of how work gets done in an organization. With this Column, Roger Addison and Carol Haig begin a three part series to explore models and tools to help process experts with the human performance side of work. Each Column will focus on human performance issues at a different organizational level. In Part 1, they examine the worker/individual/team level and provide a useful “Performance Map” to help identify the performance improvement needs of individuals or teams of employees.
Performance Architecture: A Walk on the Human Side, Part 1
July 5, 2011 , By