People use these terms in different ways. Tell us which definition best describes the activity the process people in your organization are doing. Please only choose one.

• Transformation involves sweeping change where existing processes are set aside and new processes are created to achieve new goals. Process people in our organization mainly focus on transformation.
• Process Redesign involves making major changes in an existing process. Process people in our organization mainly focus on process redesign.
• Process Improvement involves incremental changes in a process, often undertaken by the employees who execute the process. Process people support process improvement efforts in our organization.

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