Our Event Horizon — The Boundary of Our Organization
Brian Dickinson
Some BPM systems provide managers with information by tracking and reporting on the events that occur within a process. Thus, if you want to design a process that can be well regulated it pays to think about the events in a process. In this article, drawn from his book, Creating Customer Focused Organizations, Brian Dickinson provides an in-depth discussion of events.
Our Event Horizon — The Boundary of Our Organization
May 3, 2005 , By
