Major Issues in BPM: An Expert Prospective

Major Issues in BPM: An Expert Prospective
Sandy Chong
The authors, Wasana Bandarn, Marta Indulska, Sandy Chong, and Shazia Sadiq, present an important compilation of information gathered from interviews with fourteen global BPM experts. The results of those interviews, presented here, highlight the issues and challenges that are prevalent or emerging wherever BPM is applied or being considered.

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