Leading Process Change – Part 3
In his initial Article, published here in September, Andrew Spanyi proposed that leaders need to develop specific business practices in the three key stages of a process improvement project: getting ready, taking action, and sustaining change. In this Article, he addresses the management practices key to sustaining the gains from process improvement projects. Read his Article for the details.
Leading Process Change – Part 3
November 3, 2009 , By