Inside Successful Enterprises: A System for Management

Joseph (Joe) Francis has over 15 years experience in Supply-Chain Management and is currently the Managing Director of Process Core Group, a Supply-Chain Consultancy, as well as CTO of Supply-Chain Council (SCC) a non-for-profit manufacturing practices trade group. In professional practice has executed transformation programs and provided advice and mentoring on business process and supply-chain management improvements with groups as diverse as Volvo, United States Air Force, Lowe's Companies, DHL, Alcatel, Verizon, Daimler-Chrysler, Samsung, DuPont, Sasol, Volvo, GS Caltex, and Epson-Sanyo, Air Products, IBM, PRTM, Cendant, Home Depot, Compaq and in particular with HP where during his employment he led the process re-engineering of the HP/Compaq supply-chain merger in 2001/2002; the combined value of programs he directly managed is in the US$6B range. In his CTO capacity he is managing over 200 global research team members, as well as developing the global SCC training program for SCORþ, SCOR Roadmapþ, DCOR(R), CCOR(R), SCORþ Six-Sigma Convergence, SCORþ PBL, and SCORþ Team Development. He controls the standards and certification for all SCC trainers globally. He also manages the development of the public four-level SCORþ Certification and the SCORmark(R) Fee-Free Benchmarking System. Joe speaks extensively on framework-based BPM, with groups including SCC, Brainstorm, Shared Insights, IQPC, AQPC, ABPMP, and Open Group. He co-authored and placed in public domain the DCOR(R) and CCOR(R) process standard frameworks for Product Design and Sales Management. He has lectured on or participated in research with SCOR(R) and BPM at University of Houston Bauer College of Business, Georgia Tech Logistics Institute, and Gordon Institute of Business Science in South Africa. He has large base of writing on practical aspects of Framework-based BPM techniques in large enterprises.