Innovation: Create an Atmosphere of Innovation
If your eyes have ever glazed over at the exhortation to think outside of the box, you`ll welcome Victor Howard and Clay Richardson`s Column this month. In a lively and engaging style, they offer sound advice on ways to avoid the hackneyed vernacular of “innovation” and to create an environment where innovation can occur naturally.
Victor Howard
Victor Howard is Sr. Director of Marketing and Customer Care for Gexa Energy. Victor has more than 18 years experience delivering large-scale customer-centric business transformation, institutionalizing the use of analytics in decision-making, improving business with BPM and Six Sigma, and deploying best-in-class strategies and capabilities for customer loyalty marketing, demand generation, and marketing process management. Prior to joining Gexa Energy, he held marketing, operations and consulting, leadership positions with The North Highland Company, Hewlett-Packard, Chase Manhattan, and May Company Department Stores. Victor holds a B.B.A. in Marketing from Texas A&M University and a M.B.A. in Marketing from University of St. Thomas.
Victor can be contacted by email at victor.howard@yahoo.com or on his Ideas-to-Action blog at http://victorhoward.typepad.com.
Latest posts by Victor Howard (see all)
- Innovation: Customer Experience – The Marriage of Marketing and Business Process - October 6, 2009
- Innovation: Leadership Qualities that Enable Innovation - May 5, 2009
- Innovation: Five Secrets for Delivering Process Improvement in less than 60 Days - May 6, 2008
- Innovation: Create an Atmosphere of Innovation - February 4, 2008
- Innovation: Accelerating Business Innovation - October 2, 2007
