Human Processes: The First Step for BPM is HIM
When it comes to challenging conventional wisdom, Keith Harrison-Broninski is no stranger, and his Column this month reconfirms his reputation as an independent thinker. He asks, “Do you want to get value for money, motivate your staff, and stay afloat in the Internet Age?” If your answer is yes, he exhorts you to do HIM (Human Interaction Management) before you do BPM. He presents a forceful argument for his point of view. Read his Column to see if you agree.
Human Processes: The First Step for BPM is HIM
July 7, 2009 , By