Human Processes: Cross-Boundary Processes

Human Processes: Cross-Boundary Processes
In modern business life, organizations, regardless of size and mission, need to work with other organizations to find viable solutions to managing their cross-boundary processes. To do so successfully, Keith Harrison-Broninski urges organizations to avoid approaches that are inherently “command-and-control, such as case management and project management. As an alternative, he proposes Human Interaction Management (HIM) as an effective and powerful solution in today`s business landscape where “connect-and-collaborate is taking over from command-and-control as the dominant paradigm.”

Keith Harrison-Broninski

Keith Harrison-Broninski

Keith Harrison-Broninski is a consultant, writer, researcher and software developer working at the forefront of the IT and business worlds. Keith wrote the landmark book "Human Interactions: The Heart And Soul Of Business Process Management", described by reviewers as "the overarching framework for 21st century business technology" and "a must read for Process Professionals and Systems Analysts alike". Keith founded Role Modellers, whose company mission is to develop understanding and software support of collaborative human work processes, the field Keith pioneered with his work on Human Interaction Management. For more information about Keith, see http://keith.harrison-broninski.info.
Keith Harrison-Broninski

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