Human Processes: Big Processes
What, you may well ask, are “Big Processes” as opposed to small ones? In order to see the elephant in the room, Keith Harrison-Broninski suggests you stop identifying processes with flow chart diagrams. Read Keith`s thought-provoking Column to learn how a Human Interaction Management System (HIMS)deployment can effect order-of-magnitude changes while your competitors are occupied with tweaking the details of their operations.
Human Processes: Big Processes
October 5, 2010 , By