How important are software tools to your BPM effort?

• We have a BPM effort that focuses on process improvement and we don't use BPM software.
• We have a BPM effort and we use informal modeling tools like Visio or Powerpoint.
• We have a BPM effort and our teams use BPM modeling software that relies on databases to save information about our processes.
• We have a BPM effort and our teams use both BPM modeling software and BPMS tools that help process managers monitor and control processes that are being executed.

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