How BPM, SOA, and EA Can Meet True Customer Needs
Dennis Rohan, a BPR practitioner for over 25 years, proposes that by combining the distinctive strengths of BPM, SOA and EA, you can successfully meet customer needs. His four-step process is presented here and is a must read for all faced with the challenge of assessing customer needs.
Dennis Rohan
Dennis Rohan is a Leadership Consultant, Performance Management Innovator, BPR practitioner and founder of Rohan and Associates. For more than 25 years, he has advised and mentored executives who manage business processes. Dennis is a frequent speaker for business and professional groups. He works primarily with technology, technological manufacturing and health care organizations. He helps executives create strategies that drive the successful development and sustained effectiveness of their business processes.
Latest posts by Dennis Rohan (see all)
- Engaging the Business Side in BPM - December 2, 2009
- Creating a Process Focused Organization - February 3, 2009
- How BPM, SOA, and EA Can Meet True Customer Needs - September 2, 2008
- Aligning People with Business Processes: Building Robust, Self-Correcting - June 3, 2008
