February Poll

• We'll be focusing on teaching employees the steps involved in a new or improved business process we are introducing.
• We'll be focusing on teaching employees the use of a new technique or piece of hardware that will be used in an improved process.
• We'll be focusing on teaching employees a generic skill or approach. (e.g. to be more curious to customers.)
• We will be focusing on improving employee motivation by rearranging incentives or providing a more reinforcing work environment.
• We will be focusing on teaching supervisors or managers to reinforce employees in a more effective manner.
• We will be focusing on gathering and sharing precise measures of employee performance so that everyone knows their contribution to the overall process effort.

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